Social Media Support Specialist

About DigiPlus Interactive Corp.

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates PeryaGame and GameZone, with more to come. For more information, visit: www.digiplus.com.ph.

Key Responsibilities

• Create and maintain Facebook, Viber, Telegram, and WhatsApp accounts and communities.
• Publish content and keep all channels active.
• Respond to customer inquiries and follow up on issues promptly.
• Track followers, engagement, and inquiries, and prepare simple reports.
• Collect customer feedback and report urgent or unusual issues.

Requirements

• Bachelor's Degree
• 1 - 3 years related experience in Social Media
• Must know how to use Photo Editor and Excel
• Familiar with Facebook, Viber, Telegram, and WhatsApp.
• Good English and Filipino communication skills.
• Responsible, patient, and customer-oriented.
• Basic knowledge of Excel or Google Sheets.
• Social media or online customer-service experience is preferred.