A fintech client is seeking a
Social Media Operations Associate (Remote). This role will be pivotal in managing our social media content, ensuring accurate tagging and responding to FAQs across our primary channels: LinkedIn, Facebook, and Instagram.
Requirements
- Tag and categorize social media posts accurately to enhance discoverability and analytics
- Monitor our social media channels for engagement opportunities and respond to FAQs promptly and appropriately
- Ensure that all tagged content adheres to best practices to prevent misclassification that could skew performance metrics
- Work closely with the marketing team to align content strategies and ensure a cohesive brand voice across platforms
- Assist in analyzing social media performance metrics and provide insights to improve engagement and content strategy
Benefits
- Proven experience in social media management or operations
- Strong understanding of social media platforms, particularly LinkedIn, Facebook, and Instagram
- Excellent written and verbal communication skills
- Detail-oriented with a strong analytical mindset
- Ability to work independently and in a team environment
- Familiarity with social media analytics tools is a plus
