We are looking for a Social Media Associate who will focus on community management. The ideal candidate is detail-oriented, proactive, and skilled in communication, ensuring our social media channels are updated and aligned with our brand voice.
Responsibilities
- Monitor, manage, and maintain JoyRide's social media platforms to ensure overall health and consistency.
- Respond to community comments, inquiries, and feedback in a timely and professional manner.
- Review and update social media spiels, bios, pinned posts, and other static content as needed.
- Coordinate with the content and marketing teams to ensure posts are aligned with campaigns and brand messaging.
- Track community sentiment and flag potential issues or trends to the team.
- Support content creation as needed.
Qualifications
- Proven experience in social media management, community management, or related roles.
- Excellent written and verbal communication skills in English and Filipino.
- Strong attention to detail with the ability to draft and edit content effectively.
- Familiarity with different social media platforms and their best practices.
- Highly organized, adaptable, and able to work independently or in a team environment.
- Experience in customer service or online community management, an advantage
- Understanding of analytics and social media monitoring tools, an advantage
- Must be willing to work on-site in Antipolo, Rizal
- Fresh graduates are welcome to apply.
