Social Media Associate | Mandaue, Cebu

SUMMARY

The Social Media Associate maintains the company's online presence. His/Her main responsibilities include developing strategies to generate a fan base and increase traffic on social media platforms on Facebook, Twitter/X, Instagram, TikTok, and YouTube. These strategies are conceptualized by creating a strategic campaign calendar with goals and agendas to increase engagements, audience reaches, and brand awareness.

ABOUT THE POSITION

• Assist with digital media research and media planning
• Consult with Branding and other departments to establish and achieve specific media goals and objectives
• Assist in developing and presenting creative briefs to the team
• Assist in developing social media campaigns in support of line of business objectives
• Suggest insights and analysis that will fuel the social media campaign
• Coordinate with relevant internal and external marketing partners, media schedules, social media schedules, and partner communications.
• Handle various project-oriented tasks as needed, such as process improvements, calendar development, and execution
• Monitor analytics and track key metrics against goals within the social media team
• Align strategic campaigns with the PR team

ABOUT YOU

• Bachelor's degree in Business Management, Marketing, or any related field.
• At least one year of relevant work experience in a similar field is preferred.
• Experience in E-Commerce or Logistics is a plus.
• Excellent written and verbal communication skills.
• Good interpersonal skills
• Ability to handle multiple projects simultaneously and can work under pressure.
• Strong organization and project management skills.
• Proficient in Microsoft Office, Canva, and other relevant software.

ABOUT THE COMPANY:

J&T Express Philippines is a fast-growing logistics and express delivery company known for its nationwide reach, reliable service, and technology-driven operations. Since entering the Philippine market in 2019, the company has built a strong network of branches and hubs, offering efficient parcel delivery, e-commerce logistics, real-time tracking, and door-to-door pickup services. Committed to speed, convenience, and customer satisfaction, J&T Express helps businesses and individuals connect and deliver across the country with confidence.