SMB Expansion Account Executive

SMB Expansion Account Executive

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

This is where you and your skills come in. We're currently looking for:

RingCentral's SMB Sales team gives small-to-medium-sized businesses the game-changing mobility, connectivity, and collaboration solutions they need to compete and grow. As an SMB Expansion Account Executive, you will maintain and increase existing customer revenue streams through upselling, cross-selling, and generating referrals while helping customers maximize the value of their RingCentral solutions.

Job Responsibilities:

• Maintain and increase existing customer revenue stream within the Small to Medium-sized business space through upselling and cross-selling activities and generating referrals.

• Manage account portfolio through successful execution of Customer Touchpoint Strategy to improve customer lifespan.

• Ensure timely and successful delivery of solutions according to customer needs and objectives.

• Collaborate closely between the customer and internal teams.

• Monitor account usage and drive customer's product and feature adoption.

• Update customer profile to map out business updates, changes, and account growth throughout the course of the customer's RingCentral journey.

To succeed in this role you must have experience in:

• Minimum of 2 years of B2B Sales experience.

• Account Management Experience and/or Client-focused Solutions Selling.

• Experience in sales forecasting and pipeline management.

Desired Qualifications:

• Bachelor's degree or equivalent years of work experience.

• Ability to communicate, present, and influence decision-makers at all levels of an organization.

• Effective presentation and negotiation skills.

• Ability to build and maintain customer relationships.

• Vibrant and upbeat attitude, inclined to perform and get things done.

• Natural relationship builder with trustworthiness, performs consistently well, and strong work discipline.

• Salesforce CRM experience is a plus.

• Amenable to working night shifts.

What we offer:

• Comprehensive HMO package (medical and dental)

• Personal Time Off Leaves

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire Intelligence

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