SLIMTC Service Solutions Specialist

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) / Description du poste (titre)
. Management of existing external vendor and shared services relationships
. Evaluation and monitoring of vendor performance under Operations with Service Solutions as Supplier Relationship Manager (SRM)
. Ensure proper governance/oversight over TC's service providers
. Act as first line of defence on the following risk areas - Third Party Risk, Business Continuity, IT and Security.
. Management and oversight of key group initiatives - work with the COO in ensuring continuous improvement in SLIMTC's ecosystem (infrastructure, process, people, etc.) so operations can continue to support both internal and external client requirements

Preferred skills (heading) / Compétences particulières (titre)

. Sufficient knowledge of the asset or investment management business and processes. Knowledge of the trust industry is an advantage
. Specialized in leading and managing teams/projects involving both internal and external stakeholders (i.e. vendors, customers)
. Analytical thinking and problem solving
. Good written and verbal communication skills
. Team player

Qualifications (heading) / Compétences (titre)

. University degree
. At least 10 years of related experience Business / systems analysis, and Project Management

Responsibilities (heading) / Responsabilités (titre)

1. Evaluation and monitoring of the outsourcing model and vendor performance

2. Leads the team in terms of developing the end-to-end solution for SLIMTC's digital initiatives which focuses on Client, Agent and data consolidation.

3. Governance and management of outsourcing and shared services

4. Assists in the day-to-day operations of Fund Operations and Account Servicing

5. Compliance and Audit

6. Administrative function such as reporting to the Management Committee, relevant Steering Committees and BOD.

Job Category:

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