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Safeway Philtech Inc

Site Reliability Engineer

5-10 Years
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Job Description

About the Role

We are seeking a highly skilled and motivatedSite Reliability Engineer (SRE)with a strong focus onfront-end application performance and reliability. In this role, you will ensure the scalability, availability, and responsiveness of ourweb and mobile user-facing platforms. You will collaborate closely with engineering, product, and design teams to deliver seamless user experiences by implementing robust observability, automation, and security practices.

Key Responsibilities

  • Optimize front-end performancefor web and mobile applications, ensuring fast load times and smooth user interactions.
  • Design, implement, and maintainscalable and resilient systemssupporting front-end services.
  • Monitorclient-side and edge performance metricsusing tools likeGrafana, AppDynamics, or New Relic.
  • Collaborate with front-end developers toimprove application architecture, reduce latency, and enhance rendering efficiency.
  • Automate operational workflows and integrate performance checks intoCI/CD pipelines.
  • Troubleshoot and resolveproduction issues impacting user experiencewith minimal downtime.
  • Implementobservability best practicesfor front-end services, including Real User Monitoring (RUM) and synthetic testing.
  • Manage and optimizeWeb Application Firewalls (WAF), particularlyAkamai, to ensure security without compromising performance.
  • Support and maintainAPI Management (APIM)platforms for secure and efficient API delivery.
  • UtilizeRedis Cacheand other caching strategies to improve front-end responsiveness.

Required Skills & Experience

  • Proven experience as anSRE or Performance Engineerwith a focus onweb and mobile front-end applications.
  • Strong understanding ofbrowser rendering, CDN optimization, and front-end performance tuning.
  • Hands-on experience withmonitoring tools(e.g.,Grafana, AppDynamics, Prometheus) and front-end observability practices.
  • Proficiency with at least one major cloud platform:Azure or GCP.
  • Experience managingWAF solutions, especiallyAkamai.
  • Familiarity withAPI Management platforms(e.g., Azure APIM, Apigee, Kong).
  • Strong scripting or programming skills (e.g.,Java, JavaScript, Python, Bash, Go).

Bachelors/ Degree

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Philippines/Filipino

About Company

Safeway Philtech Inc was established in 2003 as one of the technology centers of Safeway Inc. in recognition of two things: the technical competency of Filipino IT workers and their ability to be global players. Since 2003, from doing mostly application support work, Safeway Philtech Inc. has acquired the subject matter expertise of Safeway's business and technology.

Our capabilities have been developed through the years of supporting and developing solutions from the most fundamental to the most difficult problems facing our customers. With a workforce of more than 400 professional-technical employees, Safeway Philtech Inc. can be considered a hub of competent IT professionals.

In addition to the company’s main focus of providing application support services in business areas such as Retail, Accounting, Human Resources, Marketing and Supply Chain, Safeway Philtech Inc. is also involved in Development, Project Management, Quality Assurance Infrastructure Support and numerous IT services across different platforms including Mainframe, Midrange, and Web. This close involvement with literally hundreds of enterprise-wide applications has turned Safeway Philtech Inc. into a virtual melting-pot of disciplines in both legacy and cutting-edge technologies.

Through the years, we have developed Experts in the organization. Some are even considered as enterprise-wide Subject Matter Experts especially in the areas of POS Development, HR and Payroll Systems, and Lawson Financial.

Job ID: 135103187

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