Shopify Support

Are you experienced in e-commerce platforms and passionate about providing technical support Join Power Mac Center and help us maintain smooth and efficient online store operations!

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
• At least 1 year of experience in Shopify Support, E-commerce Support, Application Support, or a related role
• Hands-on experience with Shopify and its store management features
• Knowledge of product listing, inventory updates, order processing, and e-commerce operations
• Experience troubleshooting platform-related issues and coordinating technical concerns
• Knowledge of POS integration or SAP S/4HANA is an advantage

Key Responsibilities:

• Provide day-to-day support for Shopify and related e-commerce operations
• Troubleshoot and resolve issues involving product listings, orders, inventory, and store functionality
• Coordinate with internal teams and external vendors to address technical concerns
• Assist in Shopify updates, testing, enhancements, and system integration
• Monitor platform performance and help ensure accurate product and inventory information
• Document reported issues, resolutions, and system updates
• Recommend improvements to enhance the online shopping experience and operational efficiency