Shopify Specialist
Appropriate for growing Shopify businesses that need structured support in product data management, store organization, and customer support to improve efficiency and free up time for business growth.
Primary Goa
lThe primary focus of the Shopify Specialist is to support the accurate and efficient management of Shopify backend operations. This includes uploading and organizing product and business data, maintaining structured collections, supporting basic customer service, and ensuring all Shopify information is updated, clean, and well-organized. The role is execution-focused, following existing SOPs, and helps the client focus more on scaling and strategic growth
.
Key Responsibiliti
esShopify Data Entry & Uploadi
- ngUpload product and business data into Shopify backe
- ndAdd and update product titles, descriptions, topics, and lin
- ksInput and maintain accurate information across Shopify listin
- gsEnsure data consistency and accuracy based on provided SO
PsProduct Organization & Collection Manageme
- ntOrganize and categorize products within Shopify collectio
- nsPrioritize and update products based on client direction and research not
- esEnsure collections are structured for easy navigation and visibili
- tySupport ongoing updates as new products or listings are add
edData Tracking & Reporting Suppo
- rtMaintain and update Excel sheets for product and store tracki
- ngEnsure data accuracy between Shopify and internal tracking documen
- tsSupport basic reporting tasks as need
edCustomer Service Suppo
- rtRespond to customer inquiries in a timely and professional mann
- erProvide clear and helpful responses aligned with brand tone (Elevated Bran
- d)Escalate complex issues when necessa
ryGeneral Shopify Suppo
- rtUpload new client or business profile information into Shopi
- fyAssist with store updates as directed by SO
- PsSupport general administrative Shopify tasks as the business gro
wsExperien
- ce2+ years experience in Shopify support, data entry, or e-commerce assistan
- ceStrong attention to detail and high level of accuracy in data wo
- rkExperience in customer service or admin support is an advanta
- geComfortable working with SOP-driven tasks and structured workflo
- wsCritical thinker with strong organizational skil
ls
Core Tools & Platforms (Required to have intermediate to advanced skills with at least one tool from each tool ty
- pe)E-commerce Platform: Shop
- ifyProject Management & Documentation: Asana, ClickUp, Not
- ionCommunication: Slack, Em
- ailProductivity & Data Tracking: Google Workspace, Microsoft Exc
el Additional Tools (Nice to Ha
- ve)Client is managing a growing Shopify-based busin
- essSOPs are already in place for structured execut
- ionRole is designed to free up the client's time for business growth and strat
- egyStrong potential to grow into a full-time Shopify role with expanded responsibilit
- iesIndustry: Exclusive women-focused search platform (invite-only, curated netwo
rk)
