Shopee Xpress - Area First Mile Coordinator (Isabela)

. Managing day to day FM operations for the area

. Managing day to day lead time and success rate

. Coordinating with hubs within the area in overseeing FM operations

. Managing timely pickup based on seller preference with due diligence of achieving best seller

experience

. Monitoring of shunting truck usage, AM & RR pick up & concerns, and RTS dispatch

. Monitoring of Ops clock compliance

. Managing key processes, generating measurable reports and driving performance to excellence

. Managing equal route distribution towards target truck/rider productivity set by Management

. Audit and validate operational SOP are being met

. Support Hub opening/closing for FM driver/riders/backroom deployment

. Support and resolves escalations and shall be able to provide long & short term solutions

. Responsible for area FM lead time, seller requests and performance

. Prepare weekly and monthly performance report

Other tasks related to the FM operations of the Hubs

. Bachelor's Degree Holder

. At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.

. Has held a leadership role preferably in a warehouse or hub environment

. Experience in payments processing or similar function

. Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)

. Willing to be assigned anywhere in the designated area

. Able to do shift work depending on agreed team schedules

. Must have a continuous learning mindset able to do administrative and other tasks in hub operations