SHOP SALES MANAGER

.Duties include motivating sales teams,creating business strategies, developing promotional materials for shop

. Manage the day to day operations of theCentre with a focus on all service and operational logistics of thereservations and reception

. Evaluate and supervise the performance ofteam members, and when necessary, provide timely disciplinary action includingany written documentation

. Provides weekly work schedules

. Regularly evaluates business processes,procedures and systems, makes recommendations as necessary

. Responsible for staffing, staffdevelopment, and training

. Resolves customer complaints that havebeen escalated

. Managing, coaching and motivating team ofsales staff and hairstylist

. Maintain updates on promotion, benefitsand offer to customers

. Support the sales team and ensure thatthey can meet team's performance KPI

. Handle customers enquiries and provideprofessional consultation

. Supervision on the performance of teammembers

. Provide support and maintainmarketing/sales initiative in order to achieve the desired revenue of thecompany