RGP is a global consulting firm helping some of the most recognized companies in the world work differently. Our success comes from a shared belief in rolling up our sleeves and doing the hard work of solving complex challenges, executing plans and implementing technology to help transform organizations.
Working as a consultant you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by RGP and built on tangible accomplishments.
As we continue to grow and deepen our impact on organizations around the world, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there a few things you should know:
- We are energized by challenges and the effort needed to solve them.
- We like working with people who are positive, adaptable and growth-minded.
- We care how work gets accomplished and are deeply invested in the success of our clients and our colleagues.
If this sounds like you, we invite you to read on and learn more.
THE RGP CONSULTING EXPERIENCE
RGP has a unique consulting model that provides opportunities for consultants to work in different ways. Most consultants work in a model where they have the flexibility and autonomy to choose projects aligning to their experience, skills and desired lifestyle. Other opportunities exist in team-based, strategy and solutions work. In all models, you will feel the full support of RGP to assist you in your work and guide you on your chosen path.
JOB PURPOSE
- Help drive transformation of Incentives towards an enterprise approach.
- Analyze Sales data/TVA insights to identify high/low performance areas, historical trends, exemptions and correlations.
- Manage data Definer and Controller drivers of SFE supporting territory allocations and forecasts.
- Report on sales force effectiveness ensuring performance is in line with business objectives.
- Develop incentive procedures for the sales and marketing leaders to use in determining sales strategy/forecasts/targets.
- Robust processes to manage visible, timely and accurate payment of incentives
KEY RESPONSIBILITIES
Incentive Program Management (65%)
Major Standards:
- Provide direction to the business for the development of analytics and reporting systems to define and support business objectives
- Support the design of incentive program framework across ANZ
- Lead the design and implementation of performance tracking and incentive programs
- Support the internal Sales forecasting process
Outputs:
- Robust process developed to transparently manage the timely and accurate payment of incentives.
- Manage the delivery of the internal Sales forecasting process
- Manage the approval of incentive payments for all sales teams from Managing Director, General Manager, Finance Director, HR Director.
- Provide extensive scenario planning and analysis or incentive payments at varying levels of normalization.
- Provide advice on potential sales incentive programs to ensure, aligned, motivational and effective sales incentive plans
Projects and Consultation (15%)
Major Standards:
- Contribute to projects as and when required.
- Engage with key stakeholders as and when required regarding SFE and SFE Incentive metrics.
Outcomes:
- Support task planning and implementation as required on projects and initiatives.
- Provide direction to relevant stakeholders/ managers to address key areas of opportunity based on key metrics.
- Keep relevant stakeholders abreast of progress on key metrics as needed
Reporting and Analysis (10%)
Major Standards:
- Incentive program Reporting to meet business needs
Outputs:
- Accuracy of Sales Incentive reporting and analysis
- Work with broader SFE team to manage data Definer and Controller drivers of SFE supporting territory allocations and forecasts.
- SFE Reporting highlighting weaknesses, gaps, opportunities, trends, correlations.
- Provide effective annual product specialist forecasts.
- Insights and Reporting aligned with SFE Analyst TVA reporting.
Maintenance of Skills and Proficiencies (5%)
Major Standards:
- Regularly seek opportunities to learn and become proficient in the latest sales analytics technology processes and techniques.
- Attend industry upskilling events and share the knowledge gained with the SFE team.
- Continued professional development as it pertains to SFE technology.
Outputs:
- New processes and concepts brought to the SFE team for consideration
- Updating of our TVA process training and implementation
Admin (5%)
Major Standards:
- Complete routine administration tasks on time and accurately
- Complete training and proactive self-learning on a timely basis to maintain knowledge of promoted products, therapeutic area and marketplace
- Completion of reports following customer meetings/trade displays, etc as required.
Outputs:
- Complete routine administration tasks on time and accurately
- Training and compliance completed on time and proactively.
- Completion of reports as required.
Compliance Requirements:
- Complete annual HCBI/compliance training within required time frames
- Report Adverse Events and product quality complaints in a timely way according to current guidelines/SOP
- Act in accordance with HCBI requirements when interacting with Healthcare Professionals and Government officials
- If commissioning contractors or third party organizations, put contracts in place and provide training so that these individuals also act in accordance with HCBI requirements and report adverse events and complaints (as above).
- Comply with designated SOP's for the role
QUALIFICATIONS
- Min 5+ experience working in an SFE role within healthcare preferable. Analytical thinking (sales analytics preferable) and system coordinator experience required.
- Strong Analytical Skills & Incentive Modeling Experience
- Efficient in managing and designing sales incentive programs (incentive calculation); requires strong skill in analysis, modeling, forecasting, and scenario planning.
- Strong Stakeholder Engagement and Business Partnering (will be working with business leaders in ANZ)
- High interpersonal skills - the ability to engage Sales & Marketing Teams, Finance partners and ELT in resolving incentive issues and in gaining the necessary SOX approvals in a compliant and timely manner
- Advanced Excel & Data-warehouse skills - the ability to accurately and expertly utilize Excel for incentives management and the ability to navigate and maintain tables with DW
- Analytical mindset & attention to detail, Compliance Leadership, Sense of Urgency, Integrity, Strategic Thinking, Intellectual Curiosity, and Collaboration.
