SFCC Technical Business Analyst / Project Manager

We are seeking an SFCC Technical Business Analyst / Project Manager to lead Salesforce Commerce Cloud (B2C Commerce) projects from requirements gathering through implementation and support. The role serves as the bridge between business stakeholders and technical teams, ensuring successful delivery of eCommerce solutions.

Key Responsibilities

• Gather and document business, functional, and technical requirements.
• Translate requirements into user stories, functional specifications, and process flows.
• Manage end-to-end SFCC project delivery, including scope, timeline, budget, risks, and resources.
• Facilitate Agile ceremonies and oversee backlog management.
• Coordinate with developers, architects, QA, UX, and client stakeholders.
• Support SFCC solution design, integrations, releases, and UAT activities.
• Provide project status updates and manage stakeholder communications.

Required Qualifications

• 5+ years of experience in Business Analysis, Project Management, or eCommerce delivery.
• 3+ years of hands-on experience with Salesforce Commerce Cloud (SFCC).
• Strong knowledge of SFRA, OCAPI/SCAPI, APIs, and eCommerce integrations.
• Experience with Agile/Scrum methodologies and tools such as Jira or Azure DevOps.
• Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

• Salesforce Commerce Cloud Certification.
• PMP, PRINCE2, Scrum Master, or Agile Certification.
• Experience with Headless Commerce, PWA Kit, OMS, CRM, PIM, or CMS integrations.

Nice to Have

• Experience in Retail, Fashion, Consumer Goods, Electronics, or D2C eCommerce environments.