Settlements Senior Analyst

Description

We are looking for an experienced Investment Operations professional to support cash, income, settlement, and treasury-related activities across our investment operations. In this role, you will be responsible for the accurate and timely processing of investment-related transactions, supporting cash management activities, resolving operational exceptions, and maintaining a strong control environment.

The ideal candidate will bring solid experience in securities or investment operations, a good understanding of cash and settlement processes, and the ability to work effectively with internal stakeholders, regional teams, and custodian banks in a deadline-driven environment.

Position Responsibilities

• Accuracy, completeness, and timeliness of assigned cash, income, wire, foreign exchange, liquidity pool, custody fee, and other money-movement activities.
• Validation of transaction details and authenticity of instructions against approved signature lists for Asia and North America offices.
• Timely investigation, correction, escalation, communication, and documentation of assigned cash breaks and processing exceptions.
• Consistent adherence to SOX controls, operating procedures, quality standards, approval requirements, and service deadlines.
• Effective monitoring, triage, and resolution of requests received through shared group mailboxes.
• Quality and completeness of supporting documentation submitted to designated reviewers or approvers.
• With Cash Settlements colleagues, maintain reliable daily cash processing, settlement support, cash projections, and books-and-records integrity across Asia and North America portfolios.
• With Treasury, portfolio managers, local offices, Reconciliations, custodial banks, and related investment teams, resolve cash and settlement issues and manage stakeholder expectations.
• With managers and project partners, improve processes and controls, update SOPs, complete UAT, and support operational initiatives and small workstreams.
• With trainers and team members, strengthen onboarding, cross-training, knowledge continuity, functional capability, and overall work quality.
• Managing high-volume, time-sensitive cash and income activity while maintaining accuracy, meeting cut-off times, and supporting adequate funding.
• Resolving complex cash breaks or payment discrepancies where information may be incomplete or requires coordination across regions, custodians, and internal teams.
• Balancing daily processing priorities with intraday call-ups, mailbox inquiries, stakeholder escalations, documentation updates, UAT, projects, and ad hoc assignments.
• Adapting to changes in custodial practices, systems, procedures, and controls while maintaining SOX compliance and the integrity of investment records.
• Applying experience and judgment to escalated issues, providing professional guidance, and seeking manager or subject matter expert support when an exception falls outside established procedures or authority.

Required Qualifications

• Bachelor's degree in finance, Accounting, Business Management, Economics, or a related business discipline.
• At least 2–3 years of relevant experience in securities, investments, cash settlements, investment operations, asset servicing, treasury operations, or related financial services functions.
• Working knowledge of cash settlements, income processing, wire payments, foreign exchange, reconciliations, custodial processes, and cash management activities.
• Good understanding of end-to-end cash flows, cash projections, transaction processing, and operational dependencies across investment teams.
• Experience operating within a controlled financial services environment with adherence to SOX requirements, internal controls, established procedures, and escalation protocols.
• Strong analytical and problem-solving skills with the ability to investigate discrepancies, identify root causes, and resolve operational issues.
• Strong proficiency in Microsoft Office applications, particularly Excel.
• High degree of accuracy, attention to detail, and accountability.
• Ability to manage competing priorities and complete time-sensitive activities without compromising quality.
• Strong written and verbal English communication skills.
• Strong stakeholder management and collaboration skills with the ability to work effectively across global teams and external service providers.
• Continuous improvement mindset with a commitment to operational excellence and high-quality service delivery.

Preferred Qualifications

• Experience working in global investment operations or financial services environments, including exposure to Asia and/or North America.
• Knowledge of Treasury, Reconciliations, portfolio management, and related investment operations processes.
• Experience with custodian banking portals and investment, accounting, reconciliation, or reporting systems.
• Familiarity with Bloomberg, Aladdin, Power BI, Power Apps, Excel macros, or VBA.
• Exposure to workflow automation, dashboarding, process optimization, digitization, or operational transformation initiatives.
• Experience supporting audits, control enhancements, remediation activities, or operating procedure updates.
• Experience contributing to UAT, system enhancements, projects, or cross-functional workstreams.
• Previous experience supporting team development through coaching, mentoring, training, or knowledge sharing.
• Relevant certification or additional training in investment operations, treasury, process improvement, project management, data, or automation.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.