ServiceNow System Administrator

Job Responsibilities:

• Provide administrative support for ServiceNow (12 years experience in support operations).
• Troubleshoot ServiceNow platform issues, workflow issues, mid-servers, etc.
• Expertise in workflows, catalog items, Business Rules, inbound email actions, etc.
• ServiceNow Admin Certification (preferred).
• Knowledge of ITIL processes (ITIL V3 Foundation certification a plus).
• ServiceNow development experience is a plus.
• ITOM Discovery, CMDB, and ITAM experience is a plus.
• ServiceNow upgrade experience is a plus.
• JavaScript experience a plus.
• Ability to develop process documentation a plus.
• Willing to work ONSITE at Taguig in a MID SHIFT schedule