ServiceNow HRSD Engineer

We're Hiring: ServiceNow HRSD Engineer

Work Where People Matter

• At Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.

Why You'll Love It Here

• Growth you can see – promotions and career paths await

• Learning that sticks – trainings to sharpen your skills

• A workplace that cares – inclusive, supportive, and people-first

• Health coverage you can count on

• Rewards when you refer friends to join the team

Your Day-to-Day

• Work with tools such as ServiceNow and Azure DevOps. Work on Azure DevOps stories aligned to features, communication of new capabilities/process updates to customers to increase enterprise adoption
• Focus on implementing tools/processes to build a robust platform for use by all IT customer teams and guiding development and documenting standards for use by the organization
• The role requires that the individual be a consensus builder that works to align systems engineering strategy and design with architectural guidelines, application strategy and business goals
• Continuous Integration and Continuous Delivery (CI/CD) lifecycle management, and creation/updates to test automation framework for the key Human Resources Service Delivery (HRSD) processes and APIs interfacing with ServiceNow Platform

What We're Looking For

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field
• Minimum of 3 years hands-on experience in ServiceNow HRSD (Human Resources Service Delivery)
• Strong understanding of HRSD processes and modules; exposure to CMDB and ITSM is an advantage
• Experience with Flow Designer, Automated Test Framework (ATF), and end-to-end Catalog Development/Deployment
• Knowledge of API testing, integration, and deployment
• Familiarity with CI/CD lifecycle management
• Working knowledge of Azure fundamentals and Azure DevOps
• Experience coordinating with multiple product teams and stakeholders

Amenable for 1 year contract, subject for extension

Work Setup

• Work Location: Makati City, Hybrid Setup

• Shift: Day shift

About Tech Mahindra Philippines

Tech Mahindra is a global leader in digital transformation, consulting, and business re-engineering services. In the Philippines, our teams in Manila and Cebu drive world-class customer experiences and advanced technology solutions for global brands. We foster a culture of collaboration, diversity, and growth — empowering every associate to thrive.