Description
We are seeking a skilled ServiceNow Developer with experience in mainframe integration to join our dynamic team in Manila, Philippines. The ideal candidate will have a strong background in ServiceNow development, along with the ability to connect ServiceNow solutions with mainframe systems, ensuring efficient workflow and data management.
Responsibilities
- Design, develop, and implement ServiceNow solutions to meet business needs.
- Integrate ServiceNow with mainframe systems for seamless data exchange.
- Collaborate with cross-functional teams to gather and analyze requirements.
- Customize ServiceNow modules and applications to enhance functionality.
- Provide ongoing support and maintenance for ServiceNow applications.
- Develop and maintain documentation related to ServiceNow processes and configurations.
- Troubleshoot and resolve issues related to ServiceNow and mainframe integrations.
Skills and Qualifications
- 3-8 years of experience in ServiceNow development and implementation.
- Strong knowledge of JavaScript and Glide scripting.
- Experience with ServiceNow modules like Incident, Problem, Change, and Asset Management.
- Familiarity with ITIL processes and best practices.
- Experience in integrating ServiceNow with mainframe applications using APIs or middleware.
- Proficient in SQL and database management.
- Understanding of web services (SOAP and REST) and how to use them in ServiceNow.
- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.