ABOUT THE JOB
- Lead the design, development, and implementation of scalable ServiceNow solutions, with a focus on ITSM, HRSD, and CSM modules.
- Provide technical leadership to the ServiceNow development team, ensuring high-quality deliverables and adherence to best practices.
- Configure and customize ServiceNow applications, workflows, Flow Designer, business rules, UI policies, client scripts, and custom applications.
- Develop and maintain integrations between ServiceNow and enterprise systems using REST/SOAP APIs and IntegrationHub.
- Mentor and support junior developers through code reviews, technical guidance, and knowledge sharing.
- Collaborate closely with Business Analysts, Solution Architects, Product Owners, and stakeholders to translate business requirements into scalable technical solutions.
- Troubleshoot complex technical issues and drive root cause analysis to ensure platform stability and performance.
- Drive continuous improvement initiatives, platform optimization, and adoption of ServiceNow best practices and governance standards.
- Prepare and maintain technical documentation, solution designs, and development standards.
ABOUT YOU
- Bachelor's degree in Information Technology, Computer Science, or a related technical field.
- Minimum of 7+ years of hands-on experience in ServiceNow development, including experience leading technical initiatives or mentoring developers.
- Strong experience with one or more ServiceNow modules, including ITSM, HRSD, or CSM.
- Strong expertise in JavaScript and ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, and Glide APIs.
- Experience designing and implementing ServiceNow integrations using REST/SOAP APIs, Integration Hub, or MID Server.
- Strong experience with Flow Designer, Workflow, Service Catalog, and custom application development.
- Experience reviewing technical designs, conducting code reviews, and promoting development best practices.
- Ability to lead technical discussions, estimate development efforts, and support project planning and delivery.
- ServiceNow certifications (CSA, CAD, or CIS) are highly preferred.
- Fluent English communication skills.
- Excellent analytical, problem-solving, stakeholder management, and leadership skills.
- Ability to work collaboratively in an Agile, multicultural environment while driving technical excellence.
WHY AMARIS
At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here's what you can expect when you join our dynamic community:
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through regular afterworks, team-building events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
Equal Opportunity
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promote diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
