Job Description
Description
Design, develop, and implement ServiceNow modules based on requirements.
Collaborate with cross-functional teams to enhance existing ITSM and CSM processes.
Provide technical support and troubleshooting for ServiceNow applications.
Implement best practices for ServiceNow development and integration.
Participate in Agile ceremonies to ensure project alignment and timely delivery.
Requirements
Educational Qualifications: Bachelor's degree in Computer Science or related field
Experience Level: At least 2–3 years of professional experience as a ServiceNow Developer or in a similar role
Skills and Competencies: Proficiency in ServiceNow platform; expertise in CSM, ITSM, ITOM, SecOps, IRM, ITAM, HRSD, and SPM
Strong experience with one or more of the following ServiceNow product suites:
IT Service Management (ITSM)
IT Operations Management (ITOM)
Security Operations (SecOps)
Integrated Risk Management (IRM)
IT Asset Management (ITAM)
Human Resources Service Delivery (HRSD)
Customer Service Management (CSM)
Strategic Portfolio Management (SPM)
Qualities and Traits: Strong analytical and problem-solving skills
Working Conditions: Fast-paced environment with opportunities for remote work
Responsibilities and Duties: Familiarity with Agile and Scrum methodologies
Nice-to-Have Skills
Experience working in Agile or Scrum environments
Knowledge or exposure to Generative AI (GenAI)
Any ServiceNow Certification
ITIL Certification or ITIL knowledge
Systems engineering or software development background
Passion for automation and process improvement
Fast learner with excellent collaboration and knowledge-sharing skills
Why Join Us
Fast-track hiring process
Multiple openings available
Work on enterprise-scale ServiceNow implementations
Career growth and upskilling opportunities
Collaborative and innovative work environment
