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Quantrics Enterprises Inc.

ServiceNow Architect (Work from Home)

Quantrics Enterprises Inc.
Philippines, Manila
5-7 Years
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  • Posted 18 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Specific Duties And Responsibilities

  • Lead technical workshops and requirements gathering sessions with business and IT stakeholders.
  • Develop and maintain architectural standards, roadmaps, and documentation.
  • Provide guidance and mentorship to ServiceNow developers and administrators.
  • Ensure platform scalability, performance, and security.
  • Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems.
  • Stay current with ServiceNow releases and new features, recommending adoption where appropriate.

COMPETENCIES

Core Competencies (Must-have Competencies)

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Minimum of 5+ years of experience with ServiceNow, including 2+ years in an architect role.
  • Proven experience designing and implementing ServiceNow modules and custom applications.
  • Strong understanding of ServiceNow architecture, data model, and APIs.
  • ServiceNow Certified System Administrator and Certified Implementation Specialist (CIS) in one or more modules.
  • Excellent communication, leadership, and stakeholder management skills.

Complementary Competencies

  • Experience with Agile methodologies and DevOps practices.
  • Knowledge of the ITIL framework and processes.
  • Familiarity with scripting languages (JavaScript, Glide Script).
  • Experience with integrations using REST/SOAP APIs.
  • Experience with the Field Service Management (FSM) module is a nice-to-have.

Qualifications

Work Conditions

  • Work From Home Set-up
  • Schedule: 4 PM 1 AM MNL
  • Amenable to adjust to business needs during deployment (night of EST hours).

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Information Technology
Employment Type:
Full time

Job ID: 144585405

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Last Updated: 18-03-2026 11:02:02 PM
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