Service Integration Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

At least 5 years experience in Integration for large Mobile Telecom Service Provider with strong hands-on integration skills in the following:
. Strong Background on Packet Switch Core & Backend (SGSN/MME/AMF, GGSN/S-GW/P-GW/SMF/UPF, PCRF/PCF, APN DNS, NSSF, NRF, Firewall, DNS Cache), and knowledgeable on other nodes such as Wireless Core & Access (i.e. MSS, HSS, STP, IMS, BTS, BSC, eNode B, Node B, etc), Backend Service-Enabling Platforms (i.e. IN, OCS, SMSC, MMSC, OCMM, other VAS elements), Wireline Core & Access (i.e. AAA, BNG, MSAN, etc), Transport, IP Core & RAN
. Working knowledge of Telecom resources, services and E2E flows involved in enabling telecom resources and services
. With experience in Telecom technologies such as GSM, GPRS, UMTS, 3G, LTE, 5G NSA and SA. and familiar with Broadband and VoWifi.
. Knowledgeable in GSM/3GPP, Charging, VoIP, Radius, PPP, IP and other general protocols.
. Knowledgeable in UNIX/Linux Systems, Open VMS & Network administration.

. Service Integration Manager is responsible for the end-to-end delivery and integration of Wireline and Wireless services (Voice, SMS, Data) in all technologies (2G, 3G, LTE, 5G NSA & SA). This role involves managing the integration of multiple internal and external network nodes such as Core and Access for CS, PS and Wireline, driving cohesive service design and transition, and maintaining consistent service levels.
. Assesses and Highlights Inter-Project Dependency and factors these into the end-to-end Service Delivery Implementation Plan
. Leads, Manages and Orchestrates the end-to-end integration and implementation of projects across domains during network activities such as IOT, inter-discipline coordination, troubleshooting and integration analysis
. Collaborates with Service Planning and Engineering Domains and Non-Technical teams for the realization of end-to-end Service Integration, Implementation and Delivery for both Testbed and Production Environments
. Consultant in preparing timelines or schedule for implementation of planned change activities across domains.
. Validates, executes and endorses Network Designs and Plans based on the approved HLD and iLLD, recommending improvements where necessary.
. Cascade the Integration Plans and oversee the end-to-end deployment
. Ensures alignment across different domains for readiness of service acceptance and delivery
. Provide inputs to System Acceptance Plan (i.e. Integrated System Acceptance Test) based on the approved HLD and LLD based on an E2E service perspective
. Consultant in designing and planning of new services, nodes and integration
. Ensure timely updates and information cascade to Stakeholders (i.e. Project Manager) to manage expectations
. Manages and Leads E2E service troubleshooting on testbed environment
. Accountable to deliver Service Integration commitments on projects
. Accountable in ensuring logical integration of all Testbeds.
. Consultant and validates the compatibility/interoperability of NTG elements towards other NTG elements or non-NTG elements.
. Manage and approve integrating trial plans (POC) of new adopted technologies in the test bed.
. Ensure and implement Service Integration Policies
. Act as the central point of contact for service providers, managing relationships, contracts, and performance.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.