Job title: Service Estimator
Type of employment: Full-time
Shift Schedule: Monday–Friday, 7:00 AM – 4:00 PM Pacific Time
A highly organized and detail-oriented administrative role supporting the Lighting and Electrical Estimating Teams at Century Commercial Service. This role focuses on estimate preparation, data entry, scope-of-work writing, proposal documentation, quality control, and quote tracking within the company's service management software. It is ideal for someone who enjoys structured, process-driven work, has excellent written English skills, and can use tools like ChatGPT to improve accuracy, consistency, and efficiency.
About the Company:
A family-owned commercial service contractor serving Northern California, providing maintenance and service support across Lighting, Electrical, Plumbing, and Mechanical departments.
Company core values:
- Excellence
- Vision
- Respect
- Communication
- Ownership
Objective of this role:
- Support the Lighting and Electrical Estimating Teams with accurate estimate preparation and administrative execution
- Enter materials, labor, equipment, pricing, and project information into estimating and service management systems
- Create clear and professional scope-of-work descriptions based on estimator notes and project requirements
- Maintain organized estimate files, quote registers, supporting documents, and proposal details
- Review estimates for accuracy, completeness, consistency, and alignment with company standards
- Help the estimating team complete assigned quotes on time with minimal errors
Responsibilities:
Estimate preparation and data entry
- Enter materials, equipment, labor, and project information into the company's estimating and service management software
- Build quote registers based on instructions provided by lead estimators
- Verify pricing, quantities, descriptions, and estimate details for accuracy
- Organize estimate information according to company standards and procedures
Scope writing and documentation
- Create professional scope-of-work descriptions based on estimator notes and project requirements
- Use ChatGPT and AI tools to assist in drafting, improving, and refining proposal descriptions
- Ensure estimate narratives are clear, accurate, customer-friendly, and professionally written
- Maintain consistency in proposal formatting, language, and presentation
Estimating support
- Assist Lighting and Electrical Estimators with administrative tasks related to quote preparation
- Update estimates based on estimator revisions, customer requests, or project changes
- Organize supporting documents, photos, specifications, and project information
- Track estimate progress and help ensure assigned quote tasks are completed on time
Quality control and review
- Review completed estimates for accuracy, completeness, and consistency
- Verify material quantities, descriptions, pricing, labor details, and scope information
- Identify discrepancies and coordinate corrections with estimators
- Ensure proposals meet company quality standards before submission
Internal communication
- Communicate with estimators regarding estimate status, revisions, and outstanding information
- Provide updates on assigned projects and quote preparation progress
- Coordinate with Customer Service Representatives and Operations Team members when necessary
- Ask clarifying questions when instructions, scope details, or estimate information are incomplete
Software and technology support
- Use ChatGPT and AI-powered tools to improve productivity, writing quality, and consistency
- Work within Microsoft Excel, Google Sheets, Microsoft Office Suite, and Google Workspace
- Use Field Ops Service Management Software and Front Communication Platform to support estimate workflows
- Maintain accurate digital records, estimate files, and quote documentation
Required skills and qualifications:
- Exceptional attention to detail
- Strong written English skills
- Accurate and efficient data entry abilities
- Strong organizational skills
- Ability to follow detailed instructions and company processes
- Comfortable working with repetitive, structured, and process-driven tasks
- Ability to manage multiple estimates or projects simultaneously
- Strong time management and prioritization skills
- Proficiency with spreadsheets and business software
- Comfortable using:
- ChatGPT and AI-powered tools
- Microsoft Office Suite
- Google Workspace
- Field Ops Service Management Software
- Front Communication Platform
Preferred skills and qualifications
- Prior estimating support experience
- Administrative support experience in a service, construction, or trade environment
- Data entry experience with high accuracy requirements
- Proposal writing or scope-of-work writing experience
- Experience using AI tools such as ChatGPT to draft, refine, or organize written content
- Experience working with service contractors, electrical contractors, lighting teams, or construction-related businesses
- Familiarity with material lists, labor entries, quote registers, work orders, or service estimates
Technical Requirements
- Laptop: Minimum i5 10th Gen (or Ryzen equivalent), 16GB RAM, 256GB SSD
- Monitors: Dual monitors required
- Internet: Two separate wired internet connections (e.g., PLDT + Converge). Mobile data is not considered an acceptable backup
