Service Delivery Coordinator - ITSM

QUALIFICATIONS •

1. Bachelor's Degree in Information Technology, Information Systems, Computer Science, Business Administration, Engineering, or a related discipline, or equivalent relevant experience.
2. • Entry-level experience or up to three years of relevant exposure in service coordination, operations support, project coordination, customer support, administration, service desk, or a similar role is preferred.
3. • Experience with reporting, meeting coordination, documentation, action tracking, or governance support is an advantage.
4. Experience working with distributed or international teams is an advantage.
5. • ITIL Foundation, project coordination, service management, Microsoft 365, reporting, or related training is preferred but not required.