About The Role
The Service Administration Assistant shall assist the Service Administration Supervisor to ensure proper monitoring and control of the administrative requirements of the Service Workshop in relation to the Service Team Members logistical and administrative needs.
Key Functions
I. Administrative Support - Assisting service manager, service advisor and technicians with day-to- day administrative tasks, including scheduling and filing.
II. Documentation Management - Maintaining accurate records of service orders, invoices, and ensuring proper filing and data entry.
III. Customer Interaction - Handling customer inquiries, providing information about services, and assisting with appointment scheduling.
IV. Inventory Tracking - Assisting in monitoring inventory levels of parts and supplies of workshop and office. Assist Tool Keeper in Tools Inventory and monitoring of records.
V. Payables Processing - Maintaining on time processing of payables to suppliers and or contractors. Ensuring accurate records and monitoring of payment to suppliers and or contractors
VI. Reporting - Preparing reports on service department performance, including service advisor's and technician's monthly and annual performance.
Qualifications
- Graduate of any 4 yrs course Bachelors Degree or Relevant Experience
- At least 2 yrs experience in automotive or in related field
