About the Role
This key position is responsible for coordinating the movement of goods and materials of DITO, making sure that the right number of goods and materials ordered is moved to the right locations and to the right person at the scheduled time (outbound-last mile).
Responsibilities
- Daily activities involve processing of all orders across all channels (Offline, B2C, FWA, etc.).
- Monitoring of orders not passed thru the system due to different issues.
- Properly flag the issues to concerned parties until timely resolution is done.
- Ensure that all orders received in DITO System and App are forwarded to J&T.
- Check if all the orders received for the day are dispatched on time by the TPL.
- Monitoring all order transactions and keeping the system order data consistent with physical orders.
- Monitors all types of orders including special projects and sale campaigns.
- Monitoring all distribution transactions of B2B (bulk retail orders) & B2C (online/digital transactions) and updates on its delivery milestones.
- Prepares KPI Reports for non-FG items and TPL Performance Appraisal & analyzes performance gaps.
- Managing and controlling Order Processing and continuously improving its process and operation efficiency.
- Includes planning, data analysis (goods movement) and coordination with Product Innovation, Brand and Sales team on stock forecasting.
- Involvement in cross-functional teams in DITO for projects & continuous improvement; business process management, dashboards, management & partners reporting.
- Attends and provides feedback if necessary to queries/concerns from other departments regarding status of orders, SOH availability, delivery schedule, etc.
- Performs other related functions that may be assigned from time to time by his superiors.
Qualifications
- Bachelor's degree or equivalent in Supply Chain Management, Business Administration, and/or Engineering.
- Previous experience that provides the knowledge, skills, and abilities to perform the job, comparable to 3+ years.
Required Skills
- Proficient with Microsoft Office, including Microsoft Word, Excel, and PowerPoint.
- Adept exposure in Project management and simultaneous campaigns.
- Firm grasp of supply chain, inventory, distribution, business and management principles.
- Exposure to cross-functional roles, handling 3PLs and vendors.
- Working knowledge of logistics (Transport Management System) program & software.
- Knowledge in Inventory Management.
Preferred Skills
- Work experience in Telco, Device, Technology or FMCG company, e-Commerce.
We regret to inform that only shortlisted candidates will be notified.
