Shape People Strategy Across Global Outsourcing Markets
The Senior Vice President, People & Culture is a business-critical executive role designed to shape global people strategy, strengthen organizational capability, and lead transformation across Emapta's People & Culture function. This opportunity offers a long-term global career with Emapta, where top 1% talent can influence enterprise growth, employee experience, and leadership impact at scale.
Snapshot
- Employment Type: Full time
- Shift: Flexible shift
- Work Setup: Hybrid, Makati
- Salary: Competitive Salary Package
Benefits
- Competitive Salary Package
- Hybrid work arrangement
- HMO coverage with free dependent upon regularization
- Prime office location with easy access to MRT stations, restaurants, and banks
- Fully customized Emapta laptop with peripherals
- Salary Advance Program through our banking partner
- Unlimited upskilling through Emapta Academy courses
- Free 24/7 access to office gyms in Ortigas and Makati with a free physical fitness trainer
- Exclusive Emapta Lifestyle perks, including hotel and restaurant discounts
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leave credits, including 5 credits convertible to cash
- Fun employee engagement activities
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Ideal Candidate
The ideal candidate is a senior HR executive with deep regional or global leadership experience, strong operational discipline, and the ability to translate people strategy into measurable business outcomes across multiple geographies.
Qualifications
Education
- Bachelor's degree in Human Resources, Psychology, Business, or a related field
- Master's degree or advanced HR certification preferred
Experience
- 20+ years of progressive HR leadership experience across HR Business Partnerships, HR Operations, Learning and Organizational Development, Employee Engagement, and Total Rewards
- Proven success in designing and implementing organization-wide people strategies that translate employee experience into organizational success
- Regional or global HR experience with a background in leading HR teams across multiple geographies
- Strong background in BPO, shared services, professional services, or tech-enabled operations
- Experience leading HR in fast-growing organizations, including scaling teams, processes, and systems to support rapid workforce growth
Knowledge and Skills
- Strategic thinker with a track record of influencing executive leaders and shaping organizational talent agendas
- Expertise in designing and embedding values-driven culture programs that foster engagement, inclusion, and high performance
- Ability to build trusted relationships across all levels of the organization, including C-suite, senior leaders, and department heads
- Capability to lead complex, cross-functional initiatives with clear outcomes and measurable success
Responsibilities
Strategic and Global Leadership
- Define and lead the global vision for People & Culture aligned with broader People & Experience strategy, organizational growth, and long-term success
- Provide strategic direction across global People & Culture functions, including People Business Partnerships, People Services, Learning and Talent Management, Employee Engagement, and Total Rewards
- Partner with the Global Head of People and Experience to integrate People & Culture into the broader Experience and business strategy
- Ensure consistent global people practices while enabling regional compliance and culturally relevant local implementation
- Oversee the global People & Culture budget to ensure cost-effective delivery and strong return on investment
- Provide insights and reports to executive leadership and Board-level stakeholders on workforce trends, risks, and strategic initiatives
- Establish and oversee global People & Culture operations aligned with strategic direction and operational requirements across regions
- Develop and manage a scalable framework for establishing People & Culture teams in new geographies to support global expansion
Functional and Operational Oversight
- Deliver an efficient and high-quality People & Culture service portfolio globally, balancing standardized solutions with local flexibility
- Govern global HR policies and procedures to ensure fairness, compliance, and alignment with Emapta's flexible and client-focused business model
- Monitor global People & Culture performance to ensure alignment with business outcomes and employee experience goals
- Manage global people-related risks, including regulatory compliance, employee relations, and workforce challenges, through effective governance structures
Transformation and Innovation
- Lead transformation initiatives in HR technology, service delivery, and people programs to support scale, innovation, and business agility
- Own the strategic direction of the global HR technology ecosystem, ensuring scalability, integration, and data integrity
- Strengthen Emapta's and its clients positions as employers of choice and destination workplaces in all operating markets
- Leverage workforce insights and data analytics to drive decision-making and continuous improvement across global people practices
- Identify and integrate global HR trends and innovations to keep the People & Culture function strategic and progressive
Global Talent and Organizational Development
- Lead transformation initiatives that enhance workforce capability, modernize HR systems, and drive operational excellence in people service delivery
- Oversee global organizational development and change programs that foster agility and high performance
- Lead People & Culture strategy during major organizational changes, including M&A, restructuring, and crisis events
- Drive leadership development and succession planning strategies to build a strong internal talent pipeline for critical roles
- Lead strategic workforce planning to identify and close capability gaps aligned with future business needs
- Evaluate and adopt best-in-class global HR tools, techniques, and innovations that add measurable business value
Culture, Inclusion, and Employee Experience
- Cultivate a globally consistent, values-led culture that champions inclusion, equity, and psychological safety
- Embed DEI strategies into global people practices, leadership frameworks, and talent initiatives
- Lead a global employee listening strategy and engagement framework that uses feedback to enhance employee experience
- Champion a culture of recognition, growth, and continuous feedback to drive retention, satisfaction, and high performance globally
- Position Emapta as an employer of choice across markets by strengthening its employee value proposition, workplace culture, and people practices
- Support Emapta's ESG commitments by integrating social and governance principles into people practices, workplace culture, and community engagement
- Partner with internal stakeholders to align People & Culture initiatives with ESG objectives, ethical leadership, social impact, sustainability, and transparency
Stakeholder and External Engagement
- Serve as a key partner to senior business leaders across regions, shaping global people strategies that support business performance and employee success
- Represent People & Culture in global forums, client interactions, and executive leadership groups
- Oversee complex or escalated global people matters, including legal issues and employee relations, in coordination with Legal, Compliance, and regional leadership teams
Join the Top 1% Talent. A better career. A better life.
At Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, you'll build a career in an environment designed for growth, trust, and long-term success. With a strong culture rooted in care, inclusion, and accountability, every role contributes to delivering world-class outcomes.
Be part of a team that powers global partnerships: spanning 20 offices across 11 countries and supporting 1,000+ clients. Whether in HR, IT, Recruitment, Finance, Marketing, or Facilities, your work drives real impact behind the scenes.
At Emapta, you're part of a community of 11,000+ professionals building meaningful careers with purpose.
We place integrity at the heart of everything we do and truly value the human experience.
- Tim Vorbach, CEO
Apply now and be part of the #EmaptaEra.
