Work Setup & Schedule:
- 8:00PM to 5:00AM – Mondays to Friday
- 3 months onsite during probationary period then will transition to Hybrid setup with 1–2 days onsite per month or quarter.
JOB OVERVIEW
We are seeking a Corporate Travel Specialist with strong experience in Corporate Travel, Card, and Expense Programs to join our Travel team. In this role, you will interact directly with suppliers and internal stakeholders, supporting travel card management and expense program administration. The successful candidate will be a well-rounded individual who is analytical and customer service-focused. You will also be required to periodically cover the duties of team members, as needed.
What you'll be doing:
- Administer all aspects of expense administration, credit card administration (card issuance, payment issues, delinquency handling/resolutions, reporting, program maintenance, escalations, and approvals), travel systems configuration, audit rule setup, and development of custom or ad hoc reports.
- Monitor and ensure interfaces or data feeds of travel system tools are functioning effectively. Serve as the subject matter expert and administrator for expense tool approval workflows.
- Act as point of contact for Concur service tickets and resolve systems-related requests. Monitor and follow up with Concur when needed.
- Investigate and resolve issues related to expense audits, travel cards, and other programs; escalate concerns when appropriate.
- Monitor supplier program SLAs and escalate issues when necessary.
- Handle travel and expense helpdesk concerns through troubleshooting, research, and timely resolution/escalation.
- Support team activities including customer support, auditing travel expense reports, updating documentation, and special projects.
- Assist with maintaining online Travel Portal content.
- Participate in special projects assigned by the supervisor.
What will make you a great fit:
- 8–10 years of relevant work experience
- Bachelor's degree in Business, Hospitality, Accounting, Finance, Procurement, Economics, or related field; or equivalent work experience
- Experience with SAP Concur Expense system, online booking tools, and travel card management
- Advanced Excel proficiency
- Strong critical thinking for compliance and policy enforcement
- Excellent project management and collaboration skills
- Solutions-driven, accurate, and forward-thinking mindset
- Growth mindset and openness to learning new skills
- Strong communication skills
Preferred Qualifications:
- GTP, CCTE, or other corporate travel certifications are a plus
- Experience with SmartSheets is a plus
What D&V Philippines can offer you:
D&V Philippines is a place where you can build and grow your career because we invest in your training and development. You'll be a key player in our mission to deliver high-quality, cost-effective finance and accounting services for CFOs and professional services firms in Australia, Asia-Pacific, Europe, the United States, and the United Kingdom.
You'll also get to enjoy these perks on top of the essential employee benefits:
- Competitive salary with non-taxable allowances
- Health and wellness benefits
- Vacation and sick leave credits
- Yearly company and employee performance bonuses
- Free meal during office days
- Parent-friendly office
- Training and certifications
- CPD Training Assistance and PRC license renewal reimbursement
- Year-round employee engagement activities
