Senior Training Manager

Training & Development Specialist / Manager

Job Summary

The Training & Development Specialist is responsible for designing, developing, implementing, and evaluating learning programs that support employee capability building and organizational growth. This role manages end-to-end training initiatives, including curriculum development, training delivery, learning effectiveness measurement, and continuous improvement of training programs across technical, functional, and non-technical areas.

The role serves as a subject matter expert in learning and development, providing guidance, coaching, and support to stakeholders while ensuring training strategies align with business objectives and organizational priorities.

Key Responsibilities

• Design, develop, and implement comprehensive training programs, including curriculum, training materials, facilitator guides, and learning resources.
• Identify training needs through business requirements, skills assessments, performance gaps, and organizational priorities.
• Develop and deliver technical, functional, and behavioral training programs tailored to different employee groups.
• Create discipline-specific training programs, such as functional processes, systems, tools, compliance requirements, and professional competencies.
• Develop and facilitate non-technical training programs covering workplace standards, communication skills, productivity tools, time management, leadership, and employee development.
• Evaluate training effectiveness through feedback, assessments, performance metrics, and post-training analysis to ensure continuous improvement.
• Partner with business leaders, subject matter experts, and stakeholders to identify capability gaps and recommend appropriate learning solutions.
• Manage external training vendors and consultants, including vendor selection, content review, and training delivery oversight.
• Establish and maintain training standards, processes, policies, and documentation to support consistent learning delivery.
• Lead learning and development projects, including process improvements, new learning initiatives, and organizational development programs.
• Coach and mentor trainers, facilitators, and team members to enhance training delivery capabilities.
• Monitor industry trends and best practices to continuously improve learning strategies and methodologies.

Required Skills and Qualifications

• Strong experience in learning and development, training management, instructional design, or organizational development.
• Proven expertise in developing training programs, learning materials, and facilitation strategies.
• Strong knowledge of adult learning principles, training methodologies, and learning effectiveness measurement.
• Experience designing and delivering both technical and non-technical training programs.
• Excellent presentation, facilitation, communication, and stakeholder management skills.
• Ability to analyze business needs and translate them into effective learning solutions.
• Experience managing training vendors, external facilitators, and learning partnerships.
• Strong project management skills with the ability to manage multiple initiatives and priorities.
• Demonstrated leadership experience, including coaching, mentoring, and developing team members.
• Proficiency in learning management systems (LMS), Microsoft Office applications, and digital learning tools is preferred.

Role Expectations

• Acts as a subject matter expert in training and development, providing recommendations and solutions to complex learning needs.
• Drives the development of innovative learning programs, processes, and initiatives that improve employee capability and performance.
• Makes informed decisions within the scope of learning strategy, program implementation, and operational execution.
• Provides coaching and mentorship to learning professionals and stakeholders.
• Ensures short- to medium-term learning initiatives are aligned with business goals and organizational strategy.
• Leads teams or project groups responsible for delivering training programs and learning solutions.
• Takes ownership of training outcomes, ensuring measurable impact on employee performance and business results.