Senior Team Lead Quality Analyst

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1® is a publicly traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our priority is always to do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

Qualifications:

• Proven experience in a leadership or supervisory role, with a focus on quality assurance, employee engagement, and operational excellence.
• Strong ability to mentor and develop team members, fostering a culture of growth and accountability.
• Excellent communication and presentation skills, with experience in client-facing interactions.
• Demonstrated ability to lead/direct process improvement initiatives and manage cross-functional projects.
• Strategic thinker with a results-oriented approach to driving organizational goals.
• Strong organizational and time management skills, with the ability to handle multiple priorities effectively.
• Bachelor's Degree or equivalent experience
• 3-5 years People Manager/TL experience
• Problem-solving skills with attention to detail and a proactive mindset.
• Stakeholder/Client Management