Senior System Engineer - Public Cloud

We're Hiring: Systems Engineer – Public Cloud!

We are looking for a motivated and customer-focused Systems Engineer – Public Cloud to join our team! The ideal candidate will have hands-on experience in cloud infrastructure management, particularly Microsoft Azure, along with strong troubleshooting, automation, and problem-solving skills.

Location: Taguig City
Work Mode: Work Onsite (3 months), Hybrid after.
Role: Senior Systems Engineer – Public Cloud

What You'll Do:

Provide Level 2 support for managed public cloud services and resolve technical issues
Build, deploy, manage, and maintain Microsoft Azure infrastructure
Implement technical change requests and fulfill customer service requests
Configure and automate cloud environments using scripting, Infrastructure as Code (IaC), and DevOps best practices
Monitor cloud systems, troubleshoot incidents, and drive continuous service improvement
Maintain technical documentation, infrastructure diagrams, and accurate service records
Collaborate with senior engineers and global teams to deliver excellent customer support
Communicate technical updates and solutions clearly to customers
Participate in ITIL processes, including incident, problem, change, and configuration management
Participate in the after-hours on-call rotation

What We're Looking For:

Proficiency in Microsoft Azure infrastructure management
Working knowledge of Microsoft Entra ID and general infrastructure management
Experience with scripting, automation, and Infrastructure as Code (IaC)
Familiarity with GitOps, DevOps practices, and the ITIL framework
Strong troubleshooting, analytical, and problem-solving skills
At least 5 years of IT experience, preferably in a cloud or server support role
Experience working in a Managed Services Provider (MSP) environment is an advantage
Knowledge of other cloud platforms, networking, Linux, Kubernetes, security, or server management is a plus
Commitment to professional development and obtaining relevant certifications, with Azure Associate-level certifications highly desirable
Excellent communication, time management, and customer service skills

Ready to Take Your Cloud Career to the Next Level

If you're passionate about cloud technologies, enjoy solving technical challenges, and are committed to delivering exceptional customer experiences, we'd love to hear from you!

Apply now and join our team to help deliver reliable, innovative, and customer-focused cloud solutions!