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About Clozette Group
Clozette Group is a digital marketing company anchored on content that performs. We are a team of 180+ digital strategists and content specialists supported by a network of more than 24,000 creators across Asia. With in-house production capabilities and an array of digital assets that may be tapped into, we help brands create, optimise and deliver content across multiple channels, mapping to every stage of the customer journey, to deliver results. Founded in 2010, Clozette is venture-backed and headquartered in Singapore with offices in Malaysia, Philippines, Indonesia and Japan. We are invested by Cool Japan Fund, a public-private fund under the Ministry of Economy, Trade and Industry of Japan.
Responsibilities:
This position, based in the Philippines, is primarily responsible for leading and engaging social media communities, monitoring trends, analyzing data, and generating actionable insights to optimize campaigns.
● Development of brand guidelines on social media, covering tonality, and visual directions.
● Alignment of KPIs for monthly analytics and social listening to assess public sentiment, analyzed with projected shares/likes/engagements
● Overall management of client's Social Media Channels
● Planning of monthly Social Media content strategy, creation of social media editorial calendar and managing post schedule.
● General monitoring of social media page activities
● Responding to public comments / queries and private messages posted on social media pages.
● May need minor graphics design or copy editing for social media creatives.
● Overall coordination and alignment with client and content team for campaign, together with Project Head.
● Mounting of social media activities and executions.
● Providing monthly reports and updates as required by the client.
Requirements:
● Proven work experience as a social content manager (Facebook, Instagram, TikTok, YouTube)
● Hands on experience in content and community management
● Excellent copywriting skills
● Ability to deliver creative content (text, image and video) on demand and on time
● Knowledge of SEO, keyword research, Meta Analytics, and Google Analytics
● Knowledge of online marketing channels
● Excellent communication skills
● Analytical and multitasking skills
● BSc degree in Marketing, Communications, Journalism or relevant field
Job ID: 151351179