Are you a master of craft Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly Do you embrace a growth mindset We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand's signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
The Role
The
Senior Sales Manager – Corporate is responsible for driving corporate transient and negotiated business for Mandarin Oriental Makati during its pre‑opening and opening phases. This role plays a strategic part in establishing the hotel's presence within the corporate market, developing key account strategies, and positioning the brand as the preferred luxury choice for business travelers in Makati and Metro Manila.
As a senior commercial leader, the role requires strong market intelligence, high‑level client engagement, and the ability to translate corporate travel needs into long‑term revenue partnerships, while upholding Mandarin Oriental's service excellence and brand integrity.
Key Responsibilities
Pre‑Opening & Strategy:
- Support the Director of Sales in developing corporate market entry strategies, rate positioning, and account segmentation
- Participate in pre‑opening planning, including account mapping, sales forecasts, and brand awareness initiatives
- Establish strong early presence within local, regional, and international corporate markets
Corporate Sales & Account Management
- Proactively solicit, negotiate, and manage corporate transient and negotiated accounts
- Develop and execute strategic account plans to drive volume, rate, and long‑term partnerships
- Lead complex contract negotiations and ensure alignment with revenue strategy
- Conduct high‑level sales calls, presentations, and site inspections
Client & Stakeholder Engagement
- Build and maintain strong relationships with corporate decision‑makers, travel managers, and key intermediaries
- Represent the hotel at corporate networking events, roadshows, and industry functions
- Ensure seamless handover of business to operations while maintaining ongoing client satisfaction
Collaboration & Reporting
- Work closely with Revenue Management, Marketing, Reservations, and Operations
- Maintain accurate activity tracking, forecasting, and performance reporting via CRM systems
- Provide regular market insights and competitive intelligence to the Director of Sales
Qualifications & Experience
- Bachelor's degree in Hospitality Management, Business, or related field
- Minimum 4-5 years of luxury hotel sales experience, with at least 2–3 years in a senior sales role, focusing on corporate business
- Strong knowledge of local and regional corporate travel markets
- Pre-opening experience highly preferred.
- Must be knowledgeable in systems such as Lanyon. Experience with Delphi is preferred.
Skills & Competencies
- Strategic corporate sales and negotiation expertise
- Strong relationship‑building at senior client levels
- High commercial and financial acumen
- Results‑driven with excellent forecasting and planning skills
- Professional presence aligned with luxury brand standards
Why Join Us
Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.
Our Commitment To You
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
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