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MicroSourcing

Senior SaaS Ops Engineer (Nightshift/Hybrid in Global One, Eastwood)

MicroSourcing
Philippines, Quezon City
5-7 Years
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  • Posted 20 days ago
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Job Description

Job Responsibilities:
  • Serve as the primary contact for service requests, incidents, and changes related to the use of SaaS applications within our organization.
    Support the implementation of SCIM or SAML provisioning for both new and existing applications.
  • Experience and knowledge of business processes on vendor management and negotiations, procurement life cycle, and contract management.
  • Directly integrate (and assist in integrating) SaaS applications with other components of Collectorsu0027 corporate technology stack.
  • Collaborate with teams across Collectors to transition ownership of SaaS applications into the organizationu0027s technology environment.
  • Lead projects to audit and optimize our SaaS portfolio, emphasizing improvements in security, permissions, automation, scalability, end-user experience, and license usage.
  • Partner with Corporate IT for vendor management, licensing, and related contracts for SaaS applications.
  • Develop programs and processes to communicate and promote the adoption of new product features throughout the company.
  • Create, maintain, and troubleshoot integrations with Okta/Atlassian Workflows.
  • Implement and manage automation for efficient deployment and usage of SaaS applications.
  • Oversee systems administration for Google Workspace, Okta, Jira, and Slack.
  • Design innovative solutions, advocate for best practices, and lead by example as a service owner as Collectors evolves and grows in complexity.
  • Create and publish reports on SaaS operations.
  • Participate in audits and operational budget planning.
  • Assess and recommend SaaS technologies as needed to support Collectorsu0027 objectives.
  • Be accountable for achieving a cost optimization goal for SaaS operations.
Qualifications:
  • Minimum of 5 years of relevant technical experience in system administration or engineering, or 5+ years as a Senior IT Engineer
  • At least 5 years of experience managing Google Workspace and other enterprise productivity applications (e.g., Slack, Jira, Okta, Atlassian)
  • Previous experience implementing or managing workflow engines (e.g., Okta Workflows, Workato, Zylo) or similar tools
  • Experience integrating SaaS solutions into the technology life cycle processes
  • Knowledge of product engineering and development processes, along with experience in business user provisioning and deprovisioning processes and related technologies and Support the implementation of SCIM or SAML provisioning for both new and existing applications.

More Info

Job Type:
Permanent Job
Industry:
IT/Computers - Software
Function:
Information Technology
Employment Type:
Full time

About Company

MicroSourcing

Founded in 2006, we pioneered a new way of offshoring. This model involves setting up an overseas division of your company and getting a local specialist to handle facilities, IT, labor laws, recruitment and HR, while you retain control over quality and productivity. Today, we&#8217&#x3B;re still one of the largest and most experienced offshoring providers in the Philippines, with 400+ active clients and 6,000+ employees. We operate within purpose-built, class-A facilities that are strategically located for access to Manila&#8217&#x3B;s most talented people. We&#8217&#x3B;re backed by our Australian parent company, Probe and we&#8217&#x3B;re ISO certified.

Job ID: 134272793

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Last Updated: 23-12-2025 05:31:58 AM
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