Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Offer Management Process
- Validate requisition details, salary comparators, and approval matrices before offer release
- Prepare, finalize, and release offer letters through Taleo, ensuring compliance with SOPs
- Maintain accurate documentation for audits and internal reviews
- Reporting & Analytics
- Develop, track and maintain dashboards and reports for offer management metrics (e.g., offer acceptance rates, turnaround times, compliance tracking)
- Generate and maintain offer process related reports
- Provide dashboards and insights to leadership for decision-making
- Data Management
- Collect, validate, and consolidate data from multiple sources
- Identify trends and provide recommendations for process improvements
- Compliance & Governance
- Ensure adherence to organizational policies, approval workflows, and confidentiality protocols
- Conduct periodic checks on Taleo load reports and integration with GSS
- Stakeholder Collaboration
- Partner with Recruiters, HR Ops, governance & COE team
- Support audits by preparing required documentation and responding to queries
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Skills & Competencies
- Bachelor's degree in Business, HR, Analytics, or related field
- Solid proficiency in Excel, Power BI/Tableau, powerpoint and data visualization tools
- Proven excellent analytical, problem-solving, and communication skills
- Proficiency in reporting tools and Excel for data analysis
- Proven detail-oriented with excellent organizational and communication skills
- Ability to manage multiple priorities and deliver under tight deadlines
Preferred Qualifications:
- 1+ years of experience in Talent Acquisition, specializing in high-volume hiring
- Familiarity with offer management processes and recruitment lifecycle
