Own the client relationship and responsibility for client communication ensuring high client satisfaction
Cooperates with the Finance Business Partner to ensure that any systems and system interfaces are functioning
Work with RAL and /or TL to provide initial schedule and resource plan to GRT
Pro-active approach to providing solution set for clients
Project Execution Management
Lead client kick off meeting and discussions with client, establishing client expectations for project delivery, communication, and client specific metrics. Ensure the scope of the project is well understood by the project team and set the team expectations
Review the project contract exhibit and ensure relevant team members have received it
Manage the set-up of the project team, oversee request for resources, review proposed team members for suitability and manage any project team changes throughout the duration of the project.
Review initial budget request with SC/CXD for any project specific adaptations
Participate in or manage the team kick-off meeting
Project Implementation, Control & Evaluation
Manage the project such that it is completed within budget, schedule and according to contract specifications
Ensure the project is progressing according to quality standards, SOPs, and to fulfil local regulations
Proactively take action where required to maintain project deliverables, to effectively manage the project's critical path, resourcing, metrics compliance, the budget and third party vendors
Manage the project budget with the Finance Business Partner including the completion of monthly revenue recognition, forecasting and cost management
Project Closure Management
Manage the project budget with the Finance Business Partner including the completion of monthly revenue recognition, forecasting and cost management
Skills Required
Accountability for overall project delivery
Building and sustaining relationships
Critical thinking and problem solving
Influencing and leading teams
Financial management skills
Strategic thinking skills
Client focused approach to work
Willingness to work in a matrix environment and to value the importance of teamwork
Qualifications Required
Bachelor's degree in a science-related field, with an advanced degree desirable
