Discover your 100% YOU with MicroSourcing!
Position: Senior Project Manager
Work setup & shift: Remote | Shifting Schedule
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As a
Senior Project Manager, you will:
- Lead end-to-end delivery of strategic, operational, and digital transformation projects across multiple business units.
- Define project scope, milestones, budgets, and resource needs while maintaining active RAID logs and risk registers.
- Establish structured project management methodologies, governance frameworks, and standardized templates for the Manila site.
- Create and update comprehensive project plans, schedules, status reports, and executive visibility dashboards.
- Facilitate project governance meetings, steering committees, and senior stakeholder alignment reviews.
- Manage cross-functional project teams across HR, Finance, IT, Facilities, Learning & Development, and Client Services.
- Drive User Acceptance Testing (UAT), quality assurance checks, and formal sign-off processes for all project deliverables.
- Maintain a centralized portfolio view of active initiatives to optimize prioritization, capacity planning, and resource allocation.
- Identify and evaluate opportunities for automation, digital transformation, and AI-driven workflow improvements.
- Prepare and present business cases, recommendations, and performance metrics directly to senior leadership.
- Mentor team members on project management best practices to foster accountability and continuous improvement.
What You Need
Non-negotiables
- Minimum of 5 years of professional project management experience, with at least 2 years in a senior or lead role.
- Proven history of managing complex, cross-functional projects within a BPO, shared services, or outsourcing environment.
- Deep understanding of Agile, Waterfall, and hybrid project management methodologies.
- Advanced proficiency in project management software such as MS Project, Smartsheet, Jira, Monday.com, or Asana.
- Strong stakeholder management skills with experience reporting directly to onshore leadership and executive teams.
- Demonstrated ability to manage multiple concurrent projects and balance competing business priorities.
- Bachelor's degree in Business Administration, Information Technology, Operations Management, Engineering, or a related field.
Preferred Skills/expertise
- Professional project management certification such as PMP, PRINCE2, Agile, or Scrum Master.
- Experience establishing a Project Management Office (PMO) and building governance frameworks from scratch.
- Strong background in organizational change management and project adoption methodologies.
- Knowledge of AI, machine learning, and hands-on experience using tools like ChatGPT, Microsoft Copilot, or Power Automate.
- Advanced business process improvement expertise, including Lean, Six Sigma, process mapping, and workflow optimization.
- Understanding of AI governance, data privacy standards, and risk management considerations in a corporate setting.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/