Job Responsibilities
- Project Execution & Delivery: Lead and manage multiple insurance projects using the Neutrinos Platform, ensuring timely delivery within scope, budget, and quality standards.
- Stakeholder Management: Engage with customers across Southeast Asia, ensuring smooth collaboration, clear communication, and expectation management.
- Scope & Change Management: Define project scope, track changes, and effectively control scope creep in fixed-bid engagements.
- Financial Control & Profitability: Manage project budgets, costs, and margins, ensuring financial health and profitability.
- Risk & Issue Management: Identify risks early, develop mitigation strategies, and handle project escalations proactively.
- Team Leadership: Coordinate cross-functional teams, mentor team members, and ensure alignment between business and technical teams.
- Process Adherence: Follow best practices in project governance, Agile/Waterfall methodologies, and delivery frameworks.
- Client Communication: Provide regular status updates, handle customer escalations, and ensure customer satisfaction.
Job Qualifications
Must-Have Skill(s) (Non-Negotiable)
- Experience: Minimum 8+ years of project management experience in the insurance domain, specifically life insurance claims.
- Strong stakeholder and customer management skills.
- Excellent communication and interpersonal skills.
- Financial and scope management for fixed-bid projects.
- Ability to manage cross-functional teams and technical discussions.
- Proficiency in Agile and Waterfall methodologies.
- Experience with workflow/BPM systems and rules engines.
- Familiarity with policy administration systems (e.g., LifeAsia, Ingenium).
- Knowledge of regional compliance and regulatory requirements in Southeast Asia.
- Advanced technical understanding of insurance platforms.
- Experience working with customers in Southeast Asia.
- Willing to travel across SEA.
Good-to-Have Qualification(s) (Preferred/Added Value)
- Project management certifications (PMP, PRINCE2).
- Multilingual capabilities for Southeast Asian languages.
