About The Job
Led end-to-end lending process analysis and redesign, enabling core system transformation, stakeholder alignment, UAT support, and continuous KPI-driven improvement.
What You Will Enjoy
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
What You Will Do
Process Analysis & Design
- Conduct comprehensive analysis of existing (As-Is) lending and financing processes across the customer lifecycle including onboarding, credit assessment, loan origination, servicing, collections, and closure.
- Identify inefficiencies, process gaps, manual workarounds, and compliance risks within current workflows.
- Design and document optimized (To-Be) processes aligned with the implementation of the new core lending solution.
Change & Stakeholder Management
- Work closely with cross-functional stakeholders including Operations, Credit, Risk, Finance, Legal, Compliance, IT, and Product teams to ensure alignment on proposed process changes.
- Facilitate workshops, process mapping sessions, and change discussions to drive stakeholder buy-in and clarity.
- Provide guidance and support during process rollout and adoption phases.
- Continuous Improvement
- Monitor post-implementation performance of new processes and identify further optimization opportunities.
What You Should Have
- Minimum 58 years of experience in business process transformation, preferably within financing, banking, or lending institutions.
- Proven experience in core lending system implementation or lending process transformation projects.
- Strong understanding of end-to-end lending operations and financing workflows.
- Experience in process mapping, process re-engineering, and change management initiatives.
- Experience with process documentation tools (e.g., Visio, Signavio, Lucidchart, or similar)
- Understanding of regulatory and compliance requirements in the Philippine financing industry
- Ability to work independently in a senior individual contributor capacity while collaborating across multiple teams.
Exciting enough Home Credit Philippines is waiting for YOU! Click Apply Now and you will be redirected to our company's career website page.
#NoSmallRoles
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Home Credit celebrates all facets of diversity in driving us to business success. Being people-centric, we find beauty in being represented by different talents. We thrive in building an inclusive community that provides equal employment opportunities to people with diverse backgrounds and orientations. We are cultivating a workplace that understands the value of a diverse roster of talents and is passionate allies.
