Sales & Partner Acquisition: Lead the overall Retail Sales strategy to exceed core business targets. Identify, negotiate with, and recruit high-volume Seller Drop-Off Point (SDOP) partners capable of bringing in sellers for non-Shopee drop-off orders.
Partner Management & Metric Optimization: Actively manage and track the performance of existing SDOP partners. Analyze key performance metrics-specifically Average Daily Orders (ADO)-and execute initiatives to drive partner productivity and overall order volume.
Large Team Leadership & Oversight: Directly manage a 15-headcount team structured across two core functions:
Retail Sales (13 HC): Lead 5 Full-Time Employees (FTE), 7+ Temporary staff, and 1 BPO partner.
SVP Training (2 HC): Direct 2 Full-Time Employees (FTE) dedicated to training and enablement.
Operational Problem Solving: Resolve operational bottlenecks, partner escalations, and logistical challenges rapidly to maintain seamless partner network execution.
Requirements:
Sales Expertise: Proven track record in retail sales, business development, or partner acquisition within logistics, supply chain, or e-commerce industries.
Analytical & Problem-Solving Skills: Strong capability to track, analyze, and optimize performance metrics (e.g., ADO) alongside a practical approach to troubleshooting operational bottlenecks.
People Management: Demonstrated experience leading large, diverse teams across full-time staff, temporary contractors, and third-party BPO vendors.
Communication: Exceptional negotiation, relationship management, and team delegation skills.
