Senior Operations Manager

Senior Operations Manager | Healthcare BPO | Bridgetowne, QC | Night Shift

We are looking for a Senior Operations Manager with solid healthcare BPO experience who is ready to step into a high-impact onsite leadership role in Bridgetowne, Quezon City.

About the Company

We are hiring for a leadership opportunity within the healthcare BPO space. This role is ideal for a strong operations leader with proven experience managing teams and driving performance in a healthcare account environment.

About the Role

The Senior Operations Manager will lead operations in a healthcare BPO setup and is expected to bring current SOM-level leadership experience, strong operational ownership, and the ability to work onsite in Bridgetowne, QC on a night shift schedule.

Key Responsibilities

• Lead day-to-day operations within a healthcare BPO environment
• Drive team performance and operational accountability
• Oversee delivery and ensure business objectives are met
• Provide leadership support to managers and operational teams
• Maintain strong onsite leadership presence during night shift operations

Must-Have Qualifications

• Must currently hold a Senior Operations Manager (SOM) role
• Must have at least 1 year of healthcare BPO experience
• Must be willing to work onsite in Bridgetowne, Quezon City
• Must be open to working the night shift

Good-to-Have

• Experience leading large-scale BPO operations
• Strong background in healthcare-related accounts
• Immediate availability or ability to start ASAP

Why Join Us

• Urgent leadership opportunity in the healthcare BPO space
• Chance to lead onsite operations in a critical business function
• Ideal for experienced operations leaders seeking an immediate career move