Senior Network Engineer

Senior Network Engineer

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

This is where you and your skills come in. We're currently looking for:

Our Senior Network Engineeris responsible for the design, implementation, and operation of the Global RingCentral Corporate Networks, ensuring that the network infrastructure is operating within the design specifications.

This engineer will produce architectural design recommendations for upgrades and drive future network functionality and architectures. Additional tasks are to collect operational and trend statistics and to analyze performance results.

This position is expected to provide advanced technical support for issues that are escalated from the network and systems operations teams and is the top escalation point for all critical network-related issues training and knowledge transfers to other network team members are also expected.

Job Responsibilities:

• Design complex and efficiently operable networks to support real-time protocols.

• Network subject matter and policy expert.

• Continuously identify and leverage new technologies or methodologies.

• Vendor engagement.

• Operation of the Global RingCentral Corporate network environment.

• Capacity and performance management of existing infrastructure.

• Execute routine changes, provisioning services and deployments.

• Fault isolation, service recovery and incident analysis.

• Provide level three technical support to global IT teams.

• Participate in 24x7 on-call rotations.

• Develop standards, procedures and other documentation.

• Provide direction and training for other network engineers and administrators.

To succeed in this role you must have experience in:

• 7+ years of hands-on expertise in enterprise infrastructure architecture, network design, and global operations.

• Multi-vendor hardware and software environments (Juniper, Cisco, Mist, Palo Alto Networks, Fortinet, Cato, Zscaler) experience preferred).

• Hands-on AWS and GCP architecture deployment integrated with IT setups for new site expansions.

• Troubleshooting complex networks and applications.

• Linux proficiency

• Executing best practice concepts including RFC and ISO standards, SLA's, and change management.

• AI and Automation

• Willing to work on the night shift

• Willing to work on a hybrid setup (10-11 days in office per month, Cubao or Ortigas)

What we offer:

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire Intelligence

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