Senior NetSuite Instructor/Trainer

Description

Customizes and delivers education services to external customers.

Job Descriptio

nIn this role, you'll empower customers to achieve their business objectives by leading engaging learning opportunities, such as

• :Advising customers on tailored learning strategie
• sConducting end-user training session
• sHosting online webinars and workshop
• sUpskilling partner

s
Responsibiliti

esThe Senior Consultant/Instructor works on a morning shift and is responsible for the success of their assigned Oracle project/training events and committed to superior customer service. They are expected to participate in the development of plans for continuous personal and professional growth. The Senior Consultant/Instructor is expected to master new services, technology and internal processes shortly after their implementation. Manage aspects of the customer event (i.e. instruction, application implementation, environment, setup etc.) to ensure success. Produce quality deliverables on a project (i.e. assessments, communication, curriculum development, Tutor, eLearning). Demonstrate the ability to teach new technical material, deliver new offerings and services, and/or implement new Oracle Applications modules with minimal preparation time and guidance. Meet utilization targets. Travel as neede

d.
Key Responsibiliti

es:
You w

• ill:Collaborate with customers to assess training needs and match them with eLearning solutions, user adoption tools, and custom action plans for successful implementat
• ion.Design and deliver process-based, high-quality training tailored to NetSuite best practices across diverse industr
• ies.Conduct webinars and workshops to guide customers through advanced NetSuite processes and functi
• ons.Partner with NetSuite Professional Services teams to align training strategies with implementation goals, ensuring optimal user adopt
• ion.Deliver additional services, including Train the Trainer, Pre-UAT Training, and Post Go-Live Supp
• ort.Mentor team members and provide insights for continuous improvement in training delivery and proces

ses.
About

You:The ideal candidate will

• have:A passion for training and customer su
• ccessExpertise in any ERP s
• ystemBackground in Finance would be advanta
• geousPrior experience developing and delivering learning materials (written and eLearning) would be advanta
• geousA proactive approach to problem-solving and change manag

ement
What You'll Ac

hieve:Master the NetSuite application across functional areas to address customer learning needs effect

ively.Implement change management and user adoption strategies that maximize training i

mpact.Own multiple concurrent training projects, delivering results on time and within

scope.Actively contribute to the development of new offerings and process improve

ments.
If you're passionate about training and making a meaningful impact, join us in helping customers unlock their potential with Ne