Senior Medical Accounts Receivable Specialist

Senior Medical Biller & Accounts Receivable Specialist

Location: Remote, Philippines

Job Type: Full-Time, Permanent

Schedule: 40 hours per week, U.S. Pacific Time

Starting Compensation: ₱60,000 PHP/month

Please Read Before Applying

We are looking for an experienced medical biller with strong accounts receivable, payment posting, and denial management experience.

This is not a general virtual assistant position.

You should already understand U.S. medical billing and be comfortable with:

• Payment posting
• Insurance AR
• Claim follow-up
• Denials and rejections
• EOBs and ERAs
• Payer portals
• Insurance calls
• Appeals and reconsiderations

We are only reviewing candidates with direct experience supporting U.S. healthcare practices.

Candidates should have:

• At least 3 years of direct U.S. medical billing experience
• Strong payment posting and insurance AR experience
• Experience investigating denied and unpaid claims
• Experience calling U.S. insurance companies
• Experience working AR aging reports
• Strong professional English
• Experience working remotely
• Ability to work U.S. Pacific Time business hours

Experience with California insurance plans, cardiology practices, or Tebra is a significant plus.

If you do not have direct U.S. medical billing experience, please do not apply.

About HeyVA

HeyVA helps U.S. medical practices build experienced remote healthcare teams.

We are a growing company focused on finding excellent healthcare professionals, paying competitively, supporting them well, and giving strong performers opportunities to grow.

Our team members work directly with medical practices, insurance companies, patients, and providers, so accuracy, communication, and ownership matter.

As HeyVA grows, strong team members may have opportunities to take on additional responsibilities, train others, lead teams, and earn increased compensation.

About the Role

We are hiring a Senior Medical Biller & Accounts Receivable Specialist to support a U.S.-based medical practice.

The primary focus of this role is the financial side of the revenue cycle.

You will help ensure payments are posted accurately, claims are followed through to resolution, denials are investigated, and outstanding balances do not sit without a clear next action.

We are looking for someone who understands the full story behind an account.

If a payment comes in, you should know how to post it correctly.

If a claim is unpaid or denied, you should know how to investigate why and determine what needs to happen next. Once trained on the practice's workflows, we expect you to work independently and take ownership of your accounts.

Primary Responsibilities

Medical Billing & Payment Posting

• Post insurance and patient payments accurately
• Review and post EOBs and ERAs
• Apply payments, adjustments, contractual allowances, and patient responsibility correctly
• Research unapplied or unidentified payments
• Identify underpayments, overpayments, and posting discrepancies
• Maintain accurate account balances

Accounts Receivable & Insurance Follow-Up

• Work 30, 60, 90, and 120+ day AR aging
• Investigate outstanding, unpaid, and underpaid claims
• Check claim status through payer portals
• Call insurance companies regarding outstanding accounts
• Identify why claims have not been paid
• Determine appropriate next actions
• Monitor follow-up and timely filing deadlines
• Escalate high-value or complex accounts when appropriate

Denials & Rejections

• Investigate denied and rejected claims
• Review denial codes and payer explanations
• Identify root causes
• Determine whether claims require correction, reconsideration, appeal, medical records, authorization documentation, or other action
• Prepare or assist with corrected claims, appeals, and reconsiderations
• Follow denied claims through resolution
• Identify recurring denial patterns

Documentation & Communication

• Maintain accurate account notes
• Document payer calls and reference numbers
• Record next steps and follow-up dates
• Communicate unresolved issues to the clinic
• Identify recurring billing, payment, or denial issues
• Communicate proactively when something is unclear or preventing resolution

Required Experience

Candidates must have:

• 3+ years of direct U.S. medical billing experience
• Hands-on payment posting experience
• Experience posting EOBs and ERAs
• Experience working insurance AR and aging reports
• Experience calling U.S. insurance companies
• Experience investigating denied and unpaid claims
• Experience resolving denials
• Understanding of contractual adjustments and patient responsibility
• Familiarity with timely filing requirements
• Experience using payer portals
• Strong professional and written English
• Strong attention to detail
• Experience handling PHI and HIPAA-related privacy requirements
• Reliable internet and a professional remote work environment
• Ability to work full-time during U.S. Pacific Time business hours

Preferred Experience

We are especially interested in candidates who have:

• Experience with California medical practices or insurance plans
• Cardiology billing or AR experience
• Experience using Tebra
• Experience with Medicare or Medi-Cal
• Experience identifying underpayments
• Experience preparing appeals or reconsiderations
• Experience resolving complex or high-dollar claims
• Experience with specialty medical practices
• A history of long-term employment or increased responsibility

What Success Looks Like

We are looking for someone who can own billing accounts through resolution.

If an ERA is received, you should be able to post it accurately and recognize when something does not look right.

If a payer pays less than expected, you should investigate why.

If a claim is unpaid or denied, you should determine the root cause and appropriate next action.

If you notice the same denial, underpayment, or posting issue occurring repeatedly, we want you to raise it rather than continue fixing the same problem one account at a time.

Compensation & Growth

Starting compensation is ₱60,000 PHP per month.

We are offering competitive compensation because we are looking for an experienced medical billing professional who can operate independently after training.

Strong performance can lead to increased compensation and greater responsibility over time.

How to Apply

Please submit your application in English.

Applications that do not follow the instructions below will not be reviewed.

Email Subject

Use this exact subject line:

Senior Medical Biller | I Read the Entire Job Description

Send your application to:

[Confidential Information]

1. Resume

Attach your current resume.

2. U.S. Healthcare Experience Summary

In a few sentences, tell us:

• How many years you have worked in U.S. medical billing
• What types of medical practices you supported
• What percentage of your work involved payment posting, AR, and denials

3. Answer These Questions

A. How many years have you worked directly in U.S. medical billing

B. Describe your payment posting experience. What types of payments, EOBs, ERAs, and adjustments have you handled

C. Describe your experience working AR aging reports.

D. Describe your experience investigating and resolving denied claims.

E. Which U.S. insurance companies have you personally contacted

F. Have you worked with California insurance plans If yes, which ones

G. Have you worked for a cardiology practice If yes, describe your responsibilities.

H. Have you used Tebra If yes, describe what you used it for.

4. Short Loom Video Introduction

Please include a 2 to 4 minute Loom video. Introduce yourself and briefly discuss your experience with:

• Medical billing
• Payment posting
• Accounts receivable
• Denial management

Please also describe one difficult unpaid, underpaid, or denied claim you personally helped resolve.

Speak naturally rather than reading from a script. We are evaluating communication, professionalism, and your ability to clearly explain your billing experience.