Senior Manager Pre-Sales/ Sales

Senior Manager – Pre-Sales / Sales

Region: Hindi-Speaking Region

Work Mode: Work From Office

Working Days: 6 Days a Week

Week-Off: Weekday

Language: Hindi – Mandatory | English – Excellent Proficiency

Experience: 5+ Years

Job Summary

We are looking for an experienced Senior Manager – Pre-Sales / Sales to lead and drive the performance of large Pre-Sales / Sales teams in a high-growth environment.

The ideal candidate should have strong experience in EdTech Sales / Pre-Sales, team management, sales funnel management, lead qualification, target achievement and customer engagement. The candidate will be responsible for managing Business Development Managers and Business Development Associates and driving sales-qualified leads and revenue outcomes.

Key Responsibilities

• Lead and manage a team of Business Development Managers and Business Development Associates.
• Directly manage the performance and growth of 5+ Manager-level and 50+ Associate-level Pre-Sales executives.
• Drive achievement of sales-qualified leads (SQL) targets and business outcomes.
• Build and manage systematic Sales Funnels, ensuring effective lead tracking, follow-ups and conversions.
• Continuously monitor, coach and train the Pre-Sales/Sales team to improve performance and qualification rates.
• Take ownership of the complete Pre-Sales Closing Lifecycle, including outbound calling, follow-ups, lead qualification and lead management.
• Monitor and optimise Customer Acquisition Cost (CAC) while driving sales outcomes.
• Set and track weekly and monthly sales-qualified lead targets.
• Provide regular feedback on lead quality, customer behaviour, market demand and competition.
• Work closely with the Marketing team to share insights and improve lead quality.
• Handle customer escalations and improve overall Customer Experience.
• Define individual sales targets, responsibilities and performance expectations for team members.
• Provide timely solutions and responses on critical business and customer issues.
• Counsel prospective learners and provide career guidance related to available learning and career opportunities.

Mandatory Requirements

• 5+ years of experience in Sales / Pre-Sales, preferably in EdTech.
• 3+ years of experience managing or heading Sales / Pre-Sales teams.
• Proven experience managing large Sales / Pre-Sales teams.
• Strong experience in Sales Funnel Management, Lead Qualification and Lead Conversion.
• Proven track record of achieving Sales Targets / SQL Targets.
• Strong experience in Team Management, Coaching and Performance Management.
• Strong communication, presentation and interpersonal skills.
• Strong sales mindset with a target-oriented approach.
• Excellent English communication skills.
• Native / Fluent Hindi is mandatory.

Preferred Experience

• Experience in EdTech Sales / Pre-Sales.
• Experience managing Business Development Managers (BDMs) and Business Development Associates (BDAs).
• Experience in Inside Sales / Outbound Sales / Pre-Sales environments.
• Experience managing high-volume lead qualification and follow-up processes.
• Experience working in a high-growth startup.
• Proficiency in an additional regional language will be an advantage.

Personal Attributes

• Self-Motivated and Results-Oriented
• Strong Leadership and People Management skills
• Adaptable and comfortable working in a fast-paced environment
• Strong Interpersonal and Communication Skills
• Customer-focused with strong empathy and patience
• Highly target-driven with strong ownership and accountability

Work Location & Schedule

Work From Office – Hindi-Speaking Region

6 Days Working

Week-Off: Weekday

Hindi Language: Mandatory