About the Company: The Pag-IBIG Housing Loan Take-Out Compliance Manager is responsible for overseeing the end-to-end compliance process for Pag-IBIG housing loan take-outs. This includes conducting final eligibility checks across accounts, supervising a team of loan specialists, and managing project-based staff responsible for documentation, docketing, and administrative tasks. The role ensures that all accounts are fully compliant before Notice of Approval (NOA) release and coordinates mobilization efforts post-NOA signing to facilitate loan release and registration.
Responsibilities:
- Final Account Compliance Review:
- Conduct and supervise final checks of borrower accounts to ensure full compliance with Pag-IBIG loan take-out requirements.
- Validate borrower eligibility, completeness of documentary requirements, and alignment with Pag-IBIG guidelines prior to take-out.
- Flag and resolve compliance issues in coordination with loan specialists and quality control teams.
- Team Leadership & Oversight:
- Manage and lead a team of loan compliance specialists to meet deadlines for loan take-out readiness.
- Oversee performance of project-based employees assigned to docketing, encoding, document tracking, and administrative support.
- Ensure proper training, delegation, and adherence to workflows for all involved teams.
- Post-NOA Mobilization & Coordination:
- Create and implement mobilization plans for borrowers for NOA signing, including borrower orientation, document routing, and timelines for take-out.
- Coordinate with Pag-IBIG offices, developers, and legal/documentation teams to ensure timely loan release and title registration.
- Docketing & Admin Compliance:
- Supervise proper docketing of housing loan files and submission to Pag-IBIG Fund for take-out processing.
- Ensure accuracy, completeness, and audit-readiness of all loan documents and checklists.
- Maintain centralized logs, trackers, and reporting tools to monitor loan pipeline and compliance progress.
- Process Improvement & Reporting:
- Identify bottlenecks or recurring issues in the take-out process and propose corrective measures.
- Generate compliance status reports and provide updates to senior management and external partners as needed.
Qualifications:
- Bachelor's degree or equivalent experience in finance, business, or related field.
- At least 3 years in loan processing, credit evaluation, or digital lending, with team leadership experience.
- Strong knowledge of credit products, underwriting, and compliance.
- Proficient with loan processing software and data analysis tools.
- Excellent organizational and communication skills.
