Senior Manager, IT Partnership Management

NTUC First Campus

Singapore

10-12 Years

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Job Description

Job Responsibilities

Procurement & Contract Management

Collaborate with D&T teams to define IT solution and service needs, and develop procurement strategies
Lead ITQ / RFI / RFP processes, including vendor evaluation, selection, and award recommendations
Manage end-to-end contract lifecycle, including drafting, review, negotiation, renewal, and compliance with service commitments
Oversee administrative and financial aspects of vendor contracts, including penalties for non-compliance
Manage and oversee high-value strategic partner contracts across IT helpdesk, software engineering, quality assurance services, cloud infrastructure, end user support, and application maintenance & support services, with annual contract portfolios valued at approximately $10–15 million across more than 20 vendors.

Vendor & Performance Management

Establish, monitor, analyse, and report vendor performance metrics and KPIs against SLAs
Maintain strategic partnerships with IT suppliers and serve as the primary point of contact for service and escalation matters
Identify opportunities for cost optimisation and service improvements
Identify and mitigate operational, financial, and security risks associated with vendors

Project & Stakeholder Management

Manage outsourced project timelines, scope, and costs from initiation to closure
Collaborate with internal stakeholders to ensure vendor solutions meet business needs and operational requirements

Governance & Compliance

Lead third-party governance within D&T, ensuring adherence to company policies, third-party management requirements, data protection regulations, and legal standards

Job Requirements

Education

Bachelor's Degree, preferably in Information Technology or related field.
Professional certifications preferred: PMP, CITPM, ITIL

Experience

At least 10 years relevant experience in IT vendor, procurement and contract management, with prior experience in IT applications project management and maintenance support
Experience in outsourcing and contracting for technology projects, including managing vendor project teams for project delivery in fast-paced, technology-driven organizations. Managed individual contract values exceeding $3 million.
Hands on experiences of Agile and Waterfall projects to deliver the best practice project management methodologies, tools and processes. PMP / CITPM certification is preferred.
Solid understanding of IT systems, infrastructure, software licensing and cloud services (SaaS, PaaS)

Skills and Attributes

Strong legal and financial acumen for negotiations and contracting
Strong reporting skills in vendor perf management
Strong vendor management and stakeholder management, problem solving and decision making.
Excellent communication and interpersonal skills for managing vendor relationships and senior stakeholders
Proven leadership, analytical skills and strong attention to relevant details.

More Info

Job Type:

Permanent Job

Industry:

Other

Function:

It Procurement And Contract Management

Employment Type:

Full time

About Company

NTUC First CampusJob Source: www.linkedin.com

Job ID: 149056229

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Last Updated: 11-06-2026 05:40:02 PM

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