Senior Manager
Job Description
Program Management with virtual teams (30%)
- Overall supervision of various technology/business initiatives and deliverables tracking with special emphasis on
- Discussions with key stakeholders and product owners to understand requirements and ensure everyone is fully briefed on key deliverables and a win plan for each opportunity
- Assembling a core team to translate business requirements into solutions using technology, data and infrastructure
- Review of technology roadmap with team members, stakeholders and collaborators to resolve open items within agreed timelines
- Monitoring and publication of key insights, milestones, unique and compelling enhancement value proposition and next steps to stakeholders and product owners
- Facilitate discussions proactively and build senior and strategic relationships through delivery excellence
- Hold master drafts of artifacts, proposals and presentations after performing final reviews to ensure accurate capture of information
- Assist with the development of templates related to best practices, improved systems and processes for measuring successes
- Close cooperation with the global teams regarding knowledge-sharing, technology and business metrices
- Work independently through prior subject matter expertise in techno-functional consulting and program management Saving Framework & Process Digitization (30%)
- Responsible for extracting, building and maintaining useful KPIs and benchmarks related to technology enhancement while working with finance, MIS, technology reporting teams and internal platforms and databases
- Perform quantitative and qualitative business and data analysis
- Use digital tools (data, technology, cloud, NLP, etc.) to bring out enhancement on a continuous basis Team Management (40%) – Train & mentor juniors Skills-
- Written and verbal communication in English
- Strong problem solving and analytical skills
- Experienced team manager
- Strong understanding in business optimization framework and techniques
- Demonstrated experience in handling technology ROI framework
- Highly proficient in Microsoft Word, PowerPoint and Excel
- Experience on project management tools
- Knowledge of AWS/Azure, SaaS, product (functional and technical) design, digital frameworks, HL7, FHIR, EMR and EHR
- US Healthcare value chain of Payers and Providers Education Requirement
- Post-graduates in Management, Engineering or Technology Work Experience
- 12+ Years Reports to
- AVP
More Info
Key Skills
About Company
Skills:
process mining , Agile Methodologies, Finance and Administration Delivery, AI-powered Workflows, Credit Collections, Hybrid Cloud and AI, Analytical and Numerical Ability, Bad Debt Reserves and Reconciliations
Skills:
merchant acquiring , smartsheet , Jira, Confluence, Microsoft Excel, Financial Services, Customer Servicing, Compliance, Fintech, Payments, Operations Consulting, Program Management, Contact-Center Operations, Privacy, Project Management, Business Transformation
Skills:
Microsoft Excel, Tds, Accounts Finalisation, Gst, private limited company compliance, Tally Prime
Skills:
MS Visio, Excel, Data Analysis, MS Project, process flow mapping, Documentation, Powerpoint
Skills:
Ml, Gcp, Azure, Python, AWS, Generative AI, Agentic AI, Ai, Simulation, Optimization