Senior Manager Audience Insights

Location: Muntinlupa

Work Setup: Hybrid

Shift: Night Shift

Weekends Off: Fixed

Salary: Up to 195K

Responsibilities:

• Lead end-to-end management of assigned B2B customer journeys, ensuring performance monitoring, strategic planning, and executive alignment.
• Cultivate and maintain strong relationships with internal and external stakeholders, proactively addressing questions and resolving issues.
• Drive initiative prioritization, forecasting, and governance, ensuring alignment with overarching transformation goals.
• Oversee resource planning, cross-functional execution, and issue resolution, while managing demand and budget analysis.
• Organize business reviews and produce executive reports (monthly, quarterly, annual, ad hoc) that offer actionable insights with high accuracy.
• Monitor progress against plans, communicate updates to key stakeholders, and recommend strategies for remediation and continuous improvement.

Qualifications:

• Bachelor's Degree in Marketing (or related field).
• 5+ years of strategic experience in industries such as healthcare, financial services, or consumer packaged goods (CPG).
• Proven strategic planning and cross-functional leadership capabilities.
• Strong experience in resource management and operational execution.
• Advanced analytical skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with performance metrics, including NPS (Net Promoter Score) and customer satisfaction KPIs.