Senior IT Specialist (Operational Governance)
Permanent and Direct Hire
Location: Paranaque (Hybrid)
Shift: Shifting
Key Responsibilities:
- Design, implement, and improve IT Continuity Management processes, procedures, and documentation
- Develop and enhance Operational Governance processes to ensure compliance and operational stability
- Plan, coordinate, and oversee IT Disaster Recovery (DR) testing activities, ensuring timely and quality execution
- Monitor and track IT Continuity Management KPIs to ensure IT resilience and governance standards are met
- Support governance initiatives and continuous improvement activities across IT operations
- Provide guidance and consultancy to global IT teams within the governance framework
- Ensure adherence to IT governance, risk, and operational standards across processes
Qualifications:
- Experience in IT Operations, IT Continuity, or similar IT service roles
- Strong knowledge of IT infrastructure and applications (on-premise and cloud)
- Experience in Business Continuity and Disaster Recovery testing
- Familiarity with IT Governance (COBIT) and IT Security (ISO 27001) is a plus
- ITIL certification is an advantage
- Strong English communication skills (written and verbal)
