Senior Instructional Designer

Do you believe that learning systems — not just learning content — are what truly transform an organization's performance Are you an instructional designer who thrives on building frameworks from the ground up and isn't afraid to roll up your sleeves

At ClearDesk, we're looking for a Senior Instructional Designer who is equal parts architect and builder. If you have deep experience designing scalable learning ecosystems, a process improvement mindset, and the drive to create systems that outlast any single training session, this role is for you.

Our Story Starts with People Like You

The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn't limited by geography. With today's technology and high-speed internet, we're able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born.

Today, ClearDesk helps U.S. businesses grow by building world-class remote teams. We don't just connect talent; we manage the entire experience, from recruiting to retention. And while we help clients thrive, we also stay deeply committed to helping our remote team members build real, lasting careers that support their lives and their families.

That's where you come in.

The Role: Senior Instructional Designer

Imagine joining a team where your expertise in learning systems becomes the foundation for how an entire organization grows. At ClearDesk, our Remote Team Members and Core Team come from diverse backgrounds and bring unique talents. What they need is a structured, scalable learning architecture — and you're the person who will build it.

As a Senior Instructional Designer, you won't just create content. You'll design the frameworks, pathways, and governance systems that ensure knowledge is transferred, applied, and continuously improved. In the first phase of this role, your focus will be heavily on the build: conducting training needs analyses, auditing and optimizing our LMS, standardizing learning frameworks, and developing high-quality content from scratch.

Over time, as those foundations are in place, you'll also contribute to facilitation, leadership coaching, and workshops for our TSMs and managers. Your impact will be felt across every level of the organization — from new hire onboarding to senior leadership development.

What Your Days Might Look Like:

• Conduct Training Needs Analysis (TNA) to identify performance gaps, capability requirements, and learning priorities across RTM and Core Team roles
• Design end-to-end learning ecosystems and structured learning pathways, including onboarding-to-proficiency frameworks for client-facing and internal roles
• Build performance development frameworks — including terminal objectives, knowledge checks, reinforcement steps, and content review cadences (monthly, quarterly, annually)
• Create standardized training assets: curricula, storyboards, scripts, job aids, assessments, simulations, and role-based learning scenarios
• Audit, optimize, and manage our LMS (Thinkific or equivalent), including content governance, version control, and learner progress tracking
• Leverage AI tools (e.g., ChatGPT, Synthesia, ElevenLabs) to accelerate content creation and instructional design workflows
• Design and maintain facilitator guides to ensure consistent training delivery across the internal training team
• Partner with HR, Talent Success, and Operations to align learning programs with business priorities
• Support leadership development initiatives, including coaching frameworks and remote management training for TSMs and managers
• Facilitate virtual instructor-led training (vILT) sessions as needed, particularly as frameworks mature

Who We Think Will Thrive in This Role:

• You have 5+ years of hands-on instructional design experience, with a portfolio that demonstrates framework development — not just content creation
• You're a builder and an individual contributor — you create the storyboard, the content, and the module yourself, rather than delegating pieces to others
• You have strong command of adult learning theory, instructional design models (ADDIE, SAM, 4C/ID), Bloom's Taxonomy, and learning science principles
• You think like a process improvement manager: you know how to do a needs analysis, map learning paths, define measures of success, and build in content review rigor
• You have experience working cross-functionally and engaging with leaders and senior stakeholders, not just entry-level audiences
• You're proficient in LMS platforms (Thinkific or similar) and learning design tools (Canva, Articulate, Captivate preferred)
• You're comfortable using AI tools to accelerate and enhance your work — speed matters
• You have excellent English communication skills (written and verbal), suitable for a global, remote environment
• You're adaptable, self-directed, and thrive in fast-moving environments with shifting priorities
• You are willing to work in a US time zone schedule
• You can secure the required technical setup, including:
• At least a 720p HD webcam
• A noise-canceling headset
• A primary internet connection of at least 25 Mbps
• A backup laptop, backup internet device, and backup power source
• A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM
• A backup computer with at least Intel Core i3 and 4 GB RAM

Why ClearDesk

Because we believe work should be meaningful, even from home.

At ClearDesk, you'll work with clients who respect your time and value your skills. You'll join a remote-first team that genuinely supports you, and you'll see the impact of your work in real, tangible ways that matter to the people you work with.

We don't just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you're making.

Here's what you can expect from us:

• We pay you fairly and on time
• We provide prepaid HMO coverage for your peace of mind
• We help you grow with tools, training, and honest feedback
• We celebrate your wins
• And above all, we actually care

Ready to be part of something that matters

Apply now and start your journey with ClearDesk.

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).

Disclaimer: Candidates who apply for this position may be re-profiled to similar roles depending on their qualifications, experience, and current market demand.